Walser Polar Mazda - Service Center

My service advisor was Thomas Nelson. He has also assisted me on past service appointments. He is great at expediting the appointment details and informing me of vehicle inspection info a He has also assisted me on past service appointments. He is great at expediting the appointment details and informing me of vehicle inspection info and service that may be needed. The recorded vehicle inspection is a nice approach for the owner in assuring they are provided a truthful assessment of vehicle condition. More

Robert, and the service team did a great job. A loaner car was avail for us which helped as we are out of town. Easton greeted us in the lobby. We'll done! A loaner car was avail for us which helped as we are out of town. Easton greeted us in the lobby. We'll done! More

What can I say it is a nice clean dealership. Courtesy staff plenty of coffee. Nice environment Courtesy staff plenty of coffee. Nice environment More

Speed. Accuracy. Cleanliness of the service area. Kindess of the staff and their attention to all details. Accuracy. Cleanliness of the service area. Kindess of the staff and their attention to all details. More

They were very friendly, helpful and did not push us to make a decision to buy make a decision to buy More

really good customer service and easy understanding all the differences between the vehicles and honestly just being transparent the differences between the vehicles and honestly just being transparent More

The sales team did a wonderful job listing and helping me find the right vehicle find the right vehicle More

I Like its hours of operation and it’s friendly and comprehensive service. . Free popcorn too. comprehensive service. . Free popcorn too. More

Seamed great when we were purchasing the vehicle. Until a couple months later they had issues getting the title from the vehicle we traded in. They made me go through so many different hoops to get t Until a couple months later they had issues getting the title from the vehicle we traded in. They made me go through so many different hoops to get the title for them all because the salesperson missed having my husband sign a document. I ended up paying for all the fees in obtaining the title and all other expenses like driving to and from the dealership multiple times and the extra daycare costs. Just due to a missed signature. Then to find out that they sold the trade in without the title and the salesperson calling me to say that if the new owners received any tickets with the vehicle or any hit and runs it would come back on me and we would be left to pay for it if I did not get the title to them ASAP. We will not be going back to this dealership. More

Excellent friendly service. I love the service videos and the availability of loaner vehicles for use I love the service videos and the availability of loaner vehicles for use More