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Walker Acura

Metairie, LA

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59 Reviews

8951 Veterans Memorial

Metairie, LA

70003

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59 Reviews of Walker Acura

March 19, 2024

Walker Acura is an awful dealership. I recommend everyone stay away from this place. Awful customer service, leadership that won’t call you back when they invariably provide wretched More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa
September 21, 2023

While away at work, two states away, Chip Tabary and his service team helped my daughter with work on her Acura. He and his team went over and above helping us in finding a solution to the problem! I highly More

by Jason Durham
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Tabary
June 12, 2023

If I could leave a 0 for my review I would. Back story, I took my car to be serviced in Aug of 2021 (yes you read that right). I was told by the technician that my front camera was out and they More

by Thenixons2004
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chip
April 29, 2022

STAY AWAY FROM THIS DEALERSHIP. They do not answer their phones ion the service department...ever. Took my car in for 100,000 mile service. get my car back a week later. this is a More

by rgive2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
HERMAN, CREED, SHERMAN
June 14, 2021

Our MDX is our third and last Acura, partly because of ongoing issues with the electrical system, but mostly because of Walker Acura's inability to diagnose the problem. The car has been in their shop 4 t More

by JayElDee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
receptionist; service manager
February 28, 2020

Bold Face Liars We had a problem with the power seat on our Acura MDX which was out of Warranty. The problem developed on a Thursday afternoon on our way to New Orlea More

by elcamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Martha?
September 17, 2019

Amazing I had a great experience with walker acura. They were absolutely amazing!!! The entire team went out of their way to help us get exactly what we wante More

by Thowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe sales manager
September 16, 2019

Absolute pleasure! I wish every dealership operated this way! We went to the dealership knowing we wanted an SUV, but hadn't decided yet on brand or model. We had been More

by Sonoma67a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe,
October 17, 2018

This is not a luxury dealership I can't say enough about the poor quality of the "customer service" at this dealership. I mistakenly bought a 2019 RDX almost two months ago, and it's More

by laurielou2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Faucheaux, Patrick
September 19, 2018

Thank you ! Michael Faucheaux, my salesman, treated me so kindly and helped me with my purchase and options for my RDX. He didn’t try to sell me things I didn’t n More

by Buzzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Faucheax, David and Anthony.
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