Victoria Hyundai

This is the second car that I have purchased through Victoria Hyundai and of course it’s different ownership. The first time I bought a Hyundai Santa Fe I had this wonderful gentleman named Josh that co Victoria Hyundai and of course it’s different ownership. The first time I bought a Hyundai Santa Fe I had this wonderful gentleman named Josh that couldn’t even sell his way out of a paper bag, but I felt sorry for him. we bought the car understandable some people just don’t have experience or to know how to sell a car, which is fine. This time had an opportunity to meet Dan the boat bowtie, man, and he was really good because when I walked in for about 10 minutes, no one said hello no one said hi how can I help you? I just sat down at the table and just kinda watch people and when two European Canadian women walked in everyone was all over them. How can I help you? Nice to see you? What can I get for you That type of attitude but I just sat there in hopes that someone would give me a hand Dan thankfully help me I told him what happened he apologized. I accept apology and think definitely. That’s a teachable moment where staff can look up from their computers when they’re not busy say hello welcome something someone When you’re spending $60,000 there better be customer service there better be respect for the customer. remember we pay your salary. So there was no pressure on the sale, which is great, but when I did come in, my insurance was taken for me by Ryan and when I got home the next day I went to work For a driving gig, and I cleaned out my car, knowing that I was trading this car in and realized I didn’t have my insurance so I was legally driving around without insurance papers and as a professional driver which my drivers license is my way of earning that is incredibly Unprofessional because it ruins my driving reputation because someone forgot insurance so I wanna report that that’s very unprofessional and I do not accept apology. Yes, learn from that mistake. There was no option for colours and as a dealership, I would expect you to sell me a car or sell me a car that has different colour options not just tell me this is the only one so shame on you. Your job is a car dealership by the product or tell me the product is gonna be in next week this is not about just a sale so you can make a profit on vehicle whichever everyone knows is 30% of the manufacture price so that’s a good $10,000 to the company plus whoever gets the thousand dollar bonus of selling a vehicle And I’m not just blaming the salesman. Obviously this is a problem for Management down. This is the way you’re teaching your staff to do this so management shame on you. The best part was purchasing a $60,000 vehicle and for all the new clients that I just bought a vehicle there was a party but I was not invited and there gift prizes thousand dollars here thousand dollars there that you could win but unfortunately, my money is not good enough to be invited More

Our sales person Nick Sitonin was one of the best salesman we ever dealt with. Knowledgeable of the product, very accommodating and was not at all pressuring us to buy. We would highly recommend this salesman we ever dealt with. Knowledgeable of the product, very accommodating and was not at all pressuring us to buy. We would highly recommend this dealer and Nick fir any car purchase More

Elliott is a Great sales. Feel happy to have business with him. Great Santa Fe Feel happy to have business with him. Great Santa Fe More

We recently purchased a new Ioniq6 and are happy with our treatment at the dealership. Elliott Gale, in particular, was extremely pleasant and courteous to deal with. He clearly enjoys his work and meeting p treatment at the dealership. Elliott Gale, in particular, was extremely pleasant and courteous to deal with. He clearly enjoys his work and meeting people. Elliott responded to questions promptly even after delivery of the vehicle. More

We just purchased a new Hyundai Tucson through Elliot Gale. He was an absolute pleasure to work with. He took the time to give us a thorough test drive, answer questions, and make the sales process as Gale. He was an absolute pleasure to work with. He took the time to give us a thorough test drive, answer questions, and make the sales process as smooth as possible. He was not pushy and allowed us to take our time. He has made himself to answer any questions after the sale. We are delighted with our vehicle and look forward to continuing to enjoy it. We highly recommend Elliot if you are thinking of purchasing Hyundai. More

My wife and I just purchased a wonderful new Palisade after a great series of interactions with Elliott, our sales consultant. I can say that dealing with Elliott has been wonderful, smooth, and friendly after a great series of interactions with Elliott, our sales consultant. I can say that dealing with Elliott has been wonderful, smooth, and friendly. We had originally been looking at another model and when it did not meet our needs, Elliott was able to offer us something for our new business that DID in fact suit us very well. He has been a fine man to work with, indeed. Tanya who followed up on the financing side was equally informative, efficient, professional and friendly. Our whole experience has been great! More

I recently visited Hyundai Victoria to purchase a new vehicle, and while the initial process was smooth, my overall experience was disappointing due to a lack of transparency. The sales consultant was vehicle, and while the initial process was smooth, my overall experience was disappointing due to a lack of transparency. The sales consultant was friendly and accommodating, and I appreciated their help throughout the process. However, after being assured that the vehicle was in perfect condition, I was only informed after signing all the paperwork that there was a recall affecting the charging port cap and a visible dent on the trunk. While I understand that recalls happen, I believe such information should have been disclosed before finalizing the sale, not as an afterthought while leaving the dealership. This experience left me feeling misled, as I would have appreciated the opportunity to make an informed decision before committing to the purchase. Transparency is key in any major financial decision, and this situation eroded my trust in the dealership. Unfortunately, due to this oversight, I had no choice but to cancel the deal. I truly feel for the sales consultant who worked hard on this sale, but ultimately, better communication from the dealership would have saved everyone’s time and effort. I hope Hyundai Victoria improves its disclosure practices to ensure future customers have a more transparent and positive experience. More

Thank you to Elliot Gale, he handled our transaction in a very professional manner He was very knowledgable and most helpful. He kept me fully updated at all times., Elliot.is most certainly a credit to Vic very professional manner He was very knowledgable and most helpful. He kept me fully updated at all times., Elliot.is most certainly a credit to Victoria Hyundai, I highly recommend him to help you with any vehicle purchase or sale. More

Had a great experience purchasing my vehicle here. Elliot Gale was very knowledgeable and not too pushy as some salesmen can be. I am very satisfied with Vic Hyundai! Aside from being a Calgary Flames Elliot Gale was very knowledgeable and not too pushy as some salesmen can be. I am very satisfied with Vic Hyundai! Aside from being a Calgary Flames fan Mike Heninger seemed to be a good sales manager. More

I had the best experience buying my 2023 Leaf SV plus on the weekend :). Taylor and Mike were both very professional but in a very pleasant way :). I felt at ease from the moment i walked in to the dealer the weekend :). Taylor and Mike were both very professional but in a very pleasant way :). I felt at ease from the moment i walked in to the dealership:) It was not like previous car purchases in my experience. I would highly recommend you visit them or any of their professional sales persons. More