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Universal Nissan
Orlando, FL
2,391 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,391 reviews
April 12, 2024
Attended to all needs. Finance staff considered all options ver pleasant described well all aspect of wat credit score appy Finance staff considered all options ver pleasant described well all aspect of wat credit score appy More
by BROWNSTONWELLNES
Verified Customer
Helpful March 30, 2024
Excellent customer service! Kept me informed throughout the whole process. Very happy. Great customer service. Kept me informed throughout the whole process. Very happy. Great customer service. More
by TALMODOVAR77
March 29, 2024
Eliab Sterling was my Salesman for this car and 3 other cars for my family in recent years. He is The Nicest Guy and The Best & My Favorite Car Salesman. Universal Nissan is Fortunate to have Eliab. Your e cars for my family in recent years. He is The Nicest Guy and The Best & My Favorite Car Salesman. Universal Nissan is Fortunate to have Eliab. Your entire team was great & a pleasure to deal with. I loved the tablet digital signing documents too. Thank You Eliab & Universal Nissan. I Love my new Nissan Altima SV???????? More
by dmdiprato
March 18, 2024
This is the 3rd vehicle we purchase from Universal Nissan and we are more than happy! Chris Oliva was our salesman again and was amazing and did not disappoint. We got an amazing deal on a great car. Anyone and we are more than happy! Chris Oliva was our salesman again and was amazing and did not disappoint. We got an amazing deal on a great car. Anyone looking for a new or used car go see Chris Oliva at Universal Nissan! More
by ElvinGonzalez
March 18, 2024
We are so happy with our new car! Thank you Chris Oliva and Jose Cepeda for a smooth process. This Nissan is definitely where we will always purchase our new cars. This is our 3rd car Thank you Chris Oliva and Jose Cepeda for a smooth process. This Nissan is definitely where we will always purchase our new cars. This is our 3rd car purchased at Nissan and it has always been a great experience. Chris you are at this point like family so we appreciate your help always. We are excited for our new car! Thank you again. 😊 More
by evelynvelez2
March 01, 2024
Exselente Me trataron muy bien agradecido de ábreme ido con un buen carro grasias por todo súper súper contento con un buen carro grasias por todo súper súper contento More
by martinezsamuel1999
February 28, 2024
I purchased a second brand new car here and their sales/service topped the first car I bought. Once again, my car buying experience was awesome!!! Thank you Felix Matos & Luis Garcia! sales/service topped the first car I bought. Once again, my car buying experience was awesome!!! Thank you Felix Matos & Luis Garcia! More
by Futurebuyer
February 26, 2024
Jevon was extremely helpful during the entire process. I will be back to see him again when my lease is up. I will be back to see him again when my lease is up. More
by lseawell3953
Employees Worked With
February 24, 2024
Excellent experience very clear and Juan very knowledgeable person. Ty The staff very helpfully and explained the process clearly. knowledgeable person. Ty The staff very helpfully and explained the process clearly. More
by NORMAURENA156
February 18, 2024
Good and professional It was a good experience, Juan Crespo was a great sales man and very professional. Crespo was a great sales man and very professional. More
by GABYPAOPACHECO
