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Universal Mitsubishi
Sherman Oaks, CA
1,859 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,859 reviews
May 13, 2024
The service was great and I will be getting my service at universal Mitsubishi going forward. universal Mitsubishi going forward. More
by AMAZING_ONE59
Verified CustomerEmployees Worked With
Helpful May 10, 2024
Very patient, very friendly, genuine sales associate. Very knowledgeable and accommodating with negotiations. Excellent customer service Very knowledgeable and accommodating with negotiations. Excellent customer service More
by annarena
May 09, 2024
My experience at the dealership was straight to the point. Finance department took a little too long for my liking but good experience overall. point. Finance department took a little too long for my liking but good experience overall. More
by MIJANGO.REUBEN
May 09, 2024
Friendly staff. Got me in and out. Only knock is wish they offered an exterior rinse upon service delivery. Got me in and out. Only knock is wish they offered an exterior rinse upon service delivery. More
by Lee C
Employees Worked With
May 07, 2024
Everyone was polite, friendly and helpful. We were very comfortable dealing with them and would be happy to do business with them again. We were very comfortable dealing with them and would be happy to do business with them again. More
by jake
May 06, 2024
don't even get me started with this dealership. 1 star if i could give 0 i would 1 star if i could give 0 i would More
by kennnytrann
Employees Worked With
May 05, 2024
I always receive great service from Universal Mitsubishi Armen was very professional. He kept me updated on what was going on with both vehicles I took in for service. Never get disappointed with the level Armen was very professional. He kept me updated on what was going on with both vehicles I took in for service. Never get disappointed with the level of service provided by the service department. More
by MARSIECORDERO
Employees Worked With
May 04, 2024
Thank you for the outstanding customer service. I am absolutely satisfied with the experience I received at Mitsubishi Universal and the overall professionalism shown by the team, particularly, Arm I am absolutely satisfied with the experience I received at Mitsubishi Universal and the overall professionalism shown by the team, particularly, Armen and Paul. Thank you! More
by Lilit Talalyan
May 02, 2024
Paul in service is always helpful, and he takes care of problems when they arise problems when they arise More
by j.notlow
Employees Worked With
