Toyota of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I would just like to say, the team at Toyota of Naperville, ESPECIALLY David Casiano, did a great job yesterday when we were at your dealership yesterday. I was in the market for a 4Runner TRD PRO Naperville, ESPECIALLY David Casiano, did a great job yesterday when we were at your dealership yesterday. I was in the market for a 4Runner TRD PRO and finally decided this past weekend to get one. I called the Naperville dealership Tuesday afternoon, where I spoke with Lisa. She confirmed that you also had one available and told me to come on in. I was greeted by David when I walked in. He said he was newer to the dealership, but spoke to me like an experienced vet. He brought me and my family over to the car and walked me through all the options the 4Runner had. David was very knowledgeable on the 4Runner and knew every feature and option this SUV had, which was a very refreshing experience for me. We had a quick test drive and settled down to work numbers. David and his manager, were able to get me what I wanted for my trade in, as well as get the payments to where I needed them to be. After agreeing on the car and payment, Alex Guzman came over to talk about add-ons. Alex did give me a breakdown of all the options and was okay with me saying no. He was not pushy at all, and we actually ended up getting the tints added onto the car. Alex was also very helpful, and was able to set up a time for me to come drop off my car and get a loaner while the tints are getting done. Last up was Angel. He was very friendly and finished off the document signing process quickly so that my family could get out of there for dinner. He was able to explain all of the documents and additional packages available. I did go with the maintenance package as well. All in all, my family and I had a great experience and I wouldn't hesitate to send my friends and family to your dealership in the future. More
Everyone was helpful and explained the services thoroughly. All of our questions were handled efficiently and quickly. thoroughly. All of our questions were handled efficiently and quickly. More
This dealership was awesome to work with Especially David. He was knowledgeable About product and very considerate of our needs. We enjoyed our experience very much !! David. He was knowledgeable About product and very considerate of our needs. We enjoyed our experience very much !! More
Why does it take so long to close a deal? I feel like I step back in time 30 years anytime I go into a car dealership. We completed as much as possible in advance of me coming into the deal I feel like I step back in time 30 years anytime I go into a car dealership. We completed as much as possible in advance of me coming into the dealership, essentially, the deal was done. Even so, it took nearly 2 hours to complete paperwork. Actually, the paperwork part took about 15 minutes - it was the sitting around and upselling that wasted so much time. Zach went above and beyond after a small early glitch - truly appreciated his diligence in getting the upfront legwork done. Karl in finance was attentive to the time everything was taking and the technology for the signatures was great. Mike did the best he could but, all in all, the dealership experience left a lot to be desired. More
Jacob was very welcoming and professional. He was willing to accommodate any requests and be flexible. Quick and hassle free purchase. Ive bought two cars here now and would recommend this dea He was willing to accommodate any requests and be flexible. Quick and hassle free purchase. Ive bought two cars here now and would recommend this dealership to anyone. More
We had a great experience — great team and quality service. Jake was helpful and found us just the SUV we wanted. Whole team was friendly and professional. service. Jake was helpful and found us just the SUV we wanted. Whole team was friendly and professional. More
Thank you Joshua Jefferson-Adams for your help in obtaining a quote for me. I asked a lot of questions and if Josh was sure of or didn't know the answer, Josh took the time and effort to find out. Jo obtaining a quote for me. I asked a lot of questions and if Josh was sure of or didn't know the answer, Josh took the time and effort to find out. Josh also provided a print-out w/ the break-downs - Great. Task accomplished in quick time. Thanks Josh for your professionalism. More
No fuss no muss. Quoted an out the door price that had no extras built into the price. Quoted an out the door price that had no extras built into the price. More
I recently had the pleasure of working with Nadeem Mirza at Toyota Naperville, and I wanted to express my sincere appreciation for the outstanding car buying experience he provided. From the moment I wal at Toyota Naperville, and I wanted to express my sincere appreciation for the outstanding car buying experience he provided. From the moment I walked in, Nadeem was incredibly friendly and welcoming. He took the time to truly understand my needs and budget, and never once pressured me into a vehicle that wasn't the perfect fit. What truly impressed me was Nadeem's extensive knowledge about the cars on the lot. He was able to answer all my questions in detail, explaining the features and benefits in a way that was easy to understand. His expertise made me feel confident and comfortable throughout the entire process. But Nadeem's service went beyond just car knowledge. He was genuinely kind and patient, making the car buying experience truly amazing. He transformed what can often be a stressful situation into a positive and enjoyable one. If you're looking for a car at Toyota Naperville, I highly recommend seeking out Nadeem Mirza. He's a fantastic asset to your team, and I wouldn't hesitate to recommend him to anyone! More