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Toyota of Cleveland - Service Center

McDonald, TN

4.7
312 Reviews
Call Service Center (423) 664-9715

312 Reviews of Toyota of Cleveland - Service Center

Sort by
April 10, 2024

Attention is always promptly given and considerations kindly addressed. I am happy for my Toyota to receive service here. More

by bauere
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your service needs! We appreciate your support and look forward to your next visit!

Helpful
March 07, 2024

Very friendly and professional. I was satisfied 100% the only place I'll ever go for all my vehicle needs/wants More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Toyota of Cleveland responded

Hi Laura! We're delighted to know you had a 100% satisfying experience at Toyota of Cleveland! We look forward to being your go-to place for all your vehicle needs. Thanks for the support!

Helpful
February 26, 2024

I have had my 2012 toyota sienna here for over 10 years and I come back for all the service. Their service is the best anywhere I've been. More

by Yanghua20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Toyota of Cleveland responded

Hi Yanghua! We're so glad to know that you've trusted our team at Toyota of Cleveland with your Sienna for over a decade! Thanks for sharing your positive experience and we look forward to continuing to serve you in the future.

Helpful
February 22, 2024

Pleasant visit and experience was as it should have been. Will revisit when it’s time! More

by newpa09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Toyota of Cleveland responded

Thanks for giving our Toyota of Cleveland team the opportunity to earn your business! We appreciate your support and look forward to serving you again in the future!

Helpful
February 01, 2024

Always great service and their waiting room clean and inviting. Easy to set an appointment when I call. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your service needs! We appreciate your support and look forward to your next visit!

Helpful
January 30, 2024

I have been going to them for service for over a year. They take a video of what they do and text it to you and are prompt, kind and helpful. I asked them about trading in my Camry yesterday for a RAV4 be More

by atreegrows12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Toyota of Cleveland responded

We're delighted to know that you've had a positive experience with our service and sales team at Toyota of Cleveland. We strive for transparency in all we do, so it's great to see this reflected in your review. Enjoy the new RAV4!

Helpful
January 29, 2024

Great service and very friendly staff. It was a pleasure to do business with them More

by c_horton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Toyota of Cleveland responded

Horton, thank you for trusting us with your business! We'll see you next time. Safe travels!- The Toyota of Cleveland Team

Helpful
January 22, 2024

Frankie is amazing! Very knowledgeable, honest, and accommodating! The service department would not be the same without her as a service advisor. Toyota better keep her! More

by Melinda Ramage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Toyota of Cleveland responded

Hi Melinda! We're delighted to know Frankie provided you with such a positive experience at Toyota of Cleveland. We appreciate your kind words and will pass them along!

Helpful
December 29, 2023

Josh Howard helped me understand all of the gadgets on my Toyota highlander. Very knowledgeable and extremely patient with me. Thank you so much Josh More

by concon7979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Howard
Report | Print
Jan 03, 2024 -

Toyota of Cleveland responded

We're glad to know that Josh was able to assist you with your Toyota Highlander's features. Our team at Toyota of Cleveland is always here and ready to help! Thanks for the review!

Helpful
December 24, 2023

It took a little longer than I expected but definitely the only Dealership in Cleveland, TN that i would go to for my Wheel/Tire Services. More

by johnnyboi01-25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Toyota of Cleveland responded

Johnny, we appreciate your patience and are glad to be your go-to for wheel/tire services here at Toyota of Cleveland. Thanks for the review!

Helpful
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