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BMW Markham - Service Centre

Markham, ON

4.7
93 Reviews
Call Service Center (905) 477-2212

93 Reviews of BMW Markham - Service Centre

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April 10, 2024

BMW Markham is always friendly and reliable. I didn't even have an appointment I just drove straight there when my tire had a problem. They took it in and fixed it the following day when a ne More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

BMW Markham responded

Tina, we're delighted to hear that BMW Markham provided you with friendly and reliable service when you needed assistance with your tire issue. It's great to know that even without an appointment, they accommodated you promptly and efficiently, ensuring your vehicle was taken care of in a timely manner. Your satisfaction is our priority, and we're grateful for your positive feedback. Thank you for choosing BMW Markham!

Helpful
April 10, 2024

Convenient location and good service. Prompt response and warm reception. Like the massage chair and beverage More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Tan
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Apr 11, 2024 -

BMW Markham responded

JW, thank you for your review! We're glad to hear that you found BMW Markham's location convenient and received good service during your visit. Providing a prompt response and warm reception to our customers is important to us. We're delighted to hear that you enjoyed the amenities like the massage chair and beverage. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again in the future!

Helpful
March 26, 2024

Very good service and they order Uber for me . That’s very cool. little disappointed because the coffee machine is out of order lol! More

by Jimmysu.jimmy26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taha Hayat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

BMW Markham responded

Thank you for sharing your feedback, Jimmy! We're glad to hear that you received very good service at BMW Markham and that the team arranged an Uber for you, which you found cool. We apologize for the inconvenience regarding the coffee machine being out of order; we'll make sure to address this issue promptly. We appreciate your business and hope to see you again at BMW Markham!

Helpful
March 24, 2024

Their pricing policy takes the hassle and stress out of having to bargain when buying a new car. Salesperson was patient and helped me pick the options that I wanted. My service followups have all been ver More

by dsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferro, service
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Mar 26, 2024 -

BMW Markham responded

We're glad to know you had a stress-free experience at BMW Markham and that our team was able to assist with all your needs. It's great hearing how much you enjoy driving your new car! We'll be here for any future service or assistance needed.

Helpful
March 20, 2024

Very good staff, highly efficient maintenance service with free shuttle supplies, the show room is clean and spacious. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny He
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Mar 22, 2024 -

BMW Markham responded

Andy, we're glad to know you had a positive experience with our team and facilities at BMW Markham. We strive for efficiency and comfort in all aspects of our service. Thanks for the review, we hope to see you again soon.

Helpful 1
March 13, 2024

The folks at BMW Markham are customer focused and word hard to earn customer satisfaction and loyalty. More

by brian.tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

BMW Markham responded

Hi Brian. Thank you for taking the time to share your positive feedback about your experience at BMW Markham. We're thrilled to hear that our team members are dedicated to providing exceptional customer service and working hard to earn customer satisfaction and loyalty. Your kind words are greatly appreciated, and we look forward to serving you again in the future. If you have any further questions or need assistance, please feel free to reach out.

Helpful
March 05, 2024

Helping staff and good service . Always on time Staff never push customers for their sales More

by Lamtongabriel
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ceolin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

BMW Markham responded

We appreciate your feedback! It's great to hear that the staff at BMW Markham is helpful and provides good service without being pushy. We value your input, and we hope you continue to have positive experiences with the dealership. Thank you!

Helpful
January 25, 2024

Very good service! Everything went well. Will surely bring my car back at this dealership More

by YD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

BMW Markham responded

Hi YD, Thank you for choosing BMW Markham and sharing your positive experience with us! We're delighted to hear that you received excellent service, and that everything went well during your visit. Your feedback is highly appreciated, and we're here to assist you with anything you might need in the future. We look forward to providing excellent service on your next visit to BMW Markham!

Helpful
December 08, 2023

The whole purchasing experience was outstanding. The salesman was very knowledgeable and went out of his way to satisfy me More

by tpetrop
Recommend Dealer
Yes
Employees Worked With
Shelly Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

BMW Markham responded

Hello! Your feedback has brightened our day! We're thrilled that your purchasing experience here at BMW Markham was outstanding. Our salesman is dedicated to ensuring your satisfaction, and your recognition of their knowledge and effort truly means the world to us. Thank you for choosing us, and we look forward to serving you again in the future.

Helpful
November 08, 2023

Once Again, I should not have to drive all the way back to have my message changed regarding my tire message More

by joann_robertson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

BMW Markham responded

Hi Joann, I'm sorry to hear that you've had to make an extra trip for a tire message adjustment. We understand your frustration, and we apologize for the inconvenience. We appreciate your feedback, and we'll use it to improve our processes and ensure that such situations are minimized in the future. When you have a moment, please reach us to us as your satisfaction is important to us, and we want to make sure your experience with us is a positive one. Best, Rohan Beersa - Service Manager - 905-948-2936

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