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Tony Hyundai
Waipahu, HI
2,495 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,495 Reviews of Tony Hyundai
April 29, 2024
We brought our car in for servicing and there was a recall on the computer while uploading they had some difficulties updating the computer in our car which took double the time promised. Service writ recall on the computer while uploading they had some difficulties updating the computer in our car which took double the time promised. Service writer Sherry Dacuycuy made sure we were informed of what was going on and made sure we were taken care of. I was with my 85 year old mom I asked for a shuttle so I could take my Mom to get something to eat but it wasn’t available. she gave us a ride to get some lunch and had us call her when we were ready to be picked up. More
by Robbie Baker
Employees Worked With
Sheree Ann Dacuycuy
Helpful April 29, 2024
I had a very good experience there. The salesman was very knowledgeable and pleasant. I would recommend them to everyone. The salesman was very knowledgeable and pleasant. I would recommend them to everyone. More
by azrar
Employees Worked With
Ken Smiley, Sean Charlston, Steve Alaimo
April 23, 2024
Excellent customer service, friendly and I didn't have to wait long. It seemed so quick, in no time I was out of there. There's refreshments and snacks while you wait. 😋 added bonus. to wait long. It seemed so quick, in no time I was out of there. There's refreshments and snacks while you wait. 😋 added bonus. More
by Safyre912
Employees Worked With
Don't recall
April 22, 2024
Taking over 2 hours to conduct an oil change and a rotation is unsatisfactory. Why is my appointment at 140 but my vehicle doesn’t get pulled in until 210? Spoke to my representative and he stated the rotation is unsatisfactory. Why is my appointment at 140 but my vehicle doesn’t get pulled in until 210? Spoke to my representative and he stated they were short handed in the service department. I’ll be taking my vehicle from now on to Jerry-V from here on out. This is not the first time I’ve experienced long wait times for services. More
by julian.benavides82
Employees Worked With
Isiah Jones
April 21, 2024
Tony Hyundai is conveniently located in Waipio. The staff is friendly and knowledgeable in the products they sell. And their automobiles are reasonably priced. The staff is friendly and knowledgeable in the products they sell. And their automobiles are reasonably priced. More
by cadelinian
Employees Worked With
Henry Murillo Jr.
April 18, 2024
Tony Hyundai Waipio has friendly staff. They are more than willing to answer questions. While it can be difficult to reach a service advisor directly persistence pays off. This dealerships They are more than willing to answer questions. While it can be difficult to reach a service advisor directly persistence pays off. This dealerships service department is over burdened because another dealership on the island closed their service department. The problem remains despite the fact that the other dealership closed over a year ago. As a business owner, I think there must be something they can do to better serve their own long time customers, perhaps a second shift for technicians and a rotating schedule for the advisors so that the repairs move faster and appointments are available sooner. Most Hyundai owners are aware of the motor recall, those of us who pay close attention to our vehicle's performance would appreciate not having to wait almost a month for a service appoi. More
by JM
Employees Worked With
Cristina Huang, Isiah Jones
