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Jaguar, Land Rover, Volvo Cars of Indianapolis

Indianapolis, IN

4.3
269 Reviews

4620 E 96th St

Indianapolis, IN

46240

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Showing 269 reviews

December 29, 2023

The added option for them to pick up and drop off my car was very nice! They communicated the status of my car via text and were very responsive when I asked questions. Very friendly and I did not feel pres More

by ldandrew24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lagler
Jan 02, 2024 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We're so glad to know that you appreciated our pick-up and drop-off service at Tom Wood Jaguar Land Rover Volvo! Our team is always here to keep you updated, answer any questions, and ensure your experience is pressure-free. Thanks for recommending us!

December 28, 2023

Good salesman, stay away from used car manager Rick. He’s the prototypical pushy salesman that urged me to “just put it on a credit card”. More

by Bart Simpson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Allen, Richard Melendez
Dec 29, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Bart, thanks for your feedback. We're glad to know you had a good experience working with us. Your comments about our Rick are noted and we'll work on improving that aspect of our service. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Steve V. - Sales Manager - 317-848-1030

December 01, 2023

Tammy in the Service Department was very professional, prompt & helpful with my many questions. Thank you! More

by so
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Dec 01, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We're glad to know that Tammy in our Service Department was able to assist you promptly and professionally at Tom Wood Jaguar Land Rover Volvo. We appreciate your feedback, thanks for sharing!

October 21, 2023

Solid hassle free transaction. Easy to deal with and not a lot of hidden closing fees that other dealerships slip in at closing. Great selection of vehicles. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Weybright
Oct 23, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Bob, it's great to know know your transaction was straightforward at Tom Wood Jaguar Land Rover Volvo. We pride ourselves on transparency! Congratulations and enjoy your new vehicle!

August 27, 2023

Tammy, the service writer was one of the best I’ve ever worked with . Very conscientious and enjoys her job. More

by reibitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Bennett
Aug 28, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We're so glad to know that Tammy provided excellent service during your visit to Tom Wood Jaguar Land Rover Volvo. We'll pass along the kind words - Thanks for sharing this review!

July 31, 2023

Lou Cavallari was very helpful and lovely to work with! Thank you for a wonderful experience! More

by Madren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Cavallari
Aug 01, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Lou and the Tom Wood Jaguar Land Rover Volvo team. Drive safely, and we hope to see you back!

July 01, 2023

Daniel Syvrud went above and beyond to ensure that all my concerns were promptly addressed and solved, even after the sale was completed. I worked with Brandon Leamer primarily through text and email, and w More

by Marcus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Syvrud
Jul 03, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you, Marcus! We're so glad to hear that Brandon, Ben, Darrin, and Daniel provided exceptional service throughout your purchase. Your kind words mean a lot to us. Drive safely in your new vehicle and we hope to see you again at Tom Wood Jaguar Land Rover Volvo!

June 20, 2023

Found our 2018 Honda Pilot exactly as advertised. Fairly priced from the outset. Raina the salesperson was great to work with. She had the finance team search for financing, but when they couldn’t More

by David in Greenwood
Recommend Dealer
Yes
Employees Worked With
Raina Billington
Jun 21, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

David, we're so glad to hear that you had a good buying experience with Raina at Tom Wood Jaguar Land Rover Volvo. We appreciate your feedback and are working on resolving the title issue for you. Thank you for choosing us, and we hope you enjoy your 2018 Honda Pilot!

June 14, 2023

On time. Price was not a surprise. Service writer was professional and friendly. I wii go back More

by Bruce.pallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Bennett
Jun 15, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We are happy to hear from you, Bruce! Thank you for choosing Tom Wood Jaguar Land Rover Volvo and for sharing your experience. Drive safely!

May 28, 2023

Highly recommend for vehicle purchase, but neutral about service… service has been great, good and average. Of course, would prefer consistently great for the premium. More

by FSA
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 29, 2023 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for taking the time to share your experience with us. While we are happy to hear how great your vehicle purchase was, we are saddened that our service did not meet your expectations. Our team strives to provide consistent and excellent care, and we apologize for any inconvenience caused. Please don't hesitate to contact me directly if there's anything further we can do to assist you moving forward. Thank you, Brandon Branam - Service Manager - Jaguar Land Rover - 317-848-1104

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