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Tom Ahl Family of Dealerships

Lima, OH

4.5
3,649 Reviews

2525 Allentown Rd

Lima, OH

45805

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Showing 3,649 reviews

April 17, 2024

We were travelling from Canada to Florida when the engine ceased up. Adam, Hyundai service advisor went above and beyond to get the car fixed. When we returned from Florida the car was ready to go. Adam h More

by valprior60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Booms
Apr 19, 2024 -

Tom Ahl Family of Dealerships responded

We are happy to have your vehicle back up and running! Thank you for your feedback about your experience.

April 06, 2024

Great place. .great service..great inventory..my go to place for a vehicle!! Great people!! More

by edsibold61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon White
Apr 09, 2024 -

Tom Ahl Family of Dealerships responded

That is great to hear! Thank you so much for your feedback.

April 05, 2024

The people are friendly and took care of problem the technicians found.. they also found a nail in my tire. I went to were I bought the tires and they replaced it for free. I will come back for future s More

by balaoss483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Suever
Apr 09, 2024 -

Tom Ahl Family of Dealerships responded

Thank you for being our customer! We are happy to help anytime.

March 24, 2024

The salesman was very courteous and very helpful. The atmosphere was very pleasant. Good place to do business. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Trigilio
Mar 25, 2024 -

Tom Ahl Family of Dealerships responded

We appreciate your kind words about your time here at Tom Ahls. Please don't hesitate to reach out if there's anything else we can do for you!

March 22, 2024

My service on my Chevrolet Traverse went very well. I like using the Express Lane for oil changes and tire rotation. Everyone seemed very professional! Thanks… More

by Powellgregg72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Booms, Sarah Evans, Dylin Askins
Mar 25, 2024 -

Tom Ahl Family of Dealerships responded

We appreciate the kind feedback about your visit to our Express Lane. See you next time!

March 06, 2024

Purchased a 2016 sonata in 2021, needed a new engine within a few months of purchase followed by numerous other services including a starter, several axles, fuel pump, fuel line, tappet and bracket. Gl More

by Desiree
Recommend Dealer
No
Employees Worked With
Randy Mason, Adam Booms, Marlon White
Mar 07, 2024 -

Tom Ahl Family of Dealerships responded

Thank you for reaching out, Desiree. I understand our manager spoke with you in regards to this and will be meeting with you to see how he can assist. Thank you for your business.

February 15, 2024

There warranty beats all others out there would recommend Tom Ahl to friends & family plus communication was out of this world AAA+ More

by Rrgerten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Pequignot, Bill Suever, Adam Booms, Curtis Evans, Marlon White, Tyler Mason, Madison Hawkey, Dylin Askins
Feb 19, 2024 -

Tom Ahl Family of Dealerships responded

Thank you for the wonderful review! We are grateful for your business.

February 12, 2024

Great and excellent service with no waiting. Always on time with the right prices in Lima. More

by rfrank28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mason, Kelly Bowersock
Feb 13, 2024 -

Tom Ahl Family of Dealerships responded

Thank you so much for your feedback about your experience in our service department!

January 20, 2024

Alec was awesome to work with. Knowledgeable and friendly staff. We love our Suburban. We recommend Tom Ahl to everyone looking for a new vehicle. More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mindi Ahl, Maggie Farler, Alec Brown
Jan 22, 2024 -

Tom Ahl Family of Dealerships responded

Congratulations on the purchase of your Suburban, Jake! We appreciate your business and recommendation.

January 20, 2024

Had an 8:00 a. m. service appointment and they called me at 2:30 p.m to get my authorization to BEGIN the work I had already asked them to do. Called me at 5:30 to l More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes?
Jan 22, 2024 -

Tom Ahl Family of Dealerships responded

We apologize about the wait, Nelson. We are glad we were able to get your vehicle completed and back to you. If you'd like to discuss further, please reach out to Mindi Ahl at 419-234-4232.

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