Tim Lally Chevrolet - Service Center

Should not take 2 hours for the work to be done. Also the vehicle went in with no service lights on and comes out with a service park brake light on and an estimate to just diagnose it for $145. Also the vehicle went in with no service lights on and comes out with a service park brake light on and an estimate to just diagnose it for $145. More

I have had my vehicle in for the same issue 2x in the last 10 mos and within 1 week of 2nd visit the issue resurfaced. First time they had it for over a week. Second time I took it in they quoted me 1.5 last 10 mos and within 1 week of 2nd visit the issue resurfaced. First time they had it for over a week. Second time I took it in they quoted me 1.5 hrs to diagnose and I was there for over 3 hours. First visit cost me $500. Second cost me $300 and I had to fight to have diagnosis fee waived due to misdiagnosis the first go round. Quote for repairs after second visit was an $800 part and $3k in labor. Took it to another service dept for a second opinion and my issue was resolved for $1600. The service dept that resolved the issue said that Lally misdiagnosed again and if I would have moved forward with their quote I would have had the exact same issue again within 6mos bc their diagnosis was wrong. Sean was polite and empathetic but other than that I had a terrible experience with Tim Lally Chevy. I would not recommend them for purchase or service to anyone. More

The service department was ready for me when I got there. I have pre-made the appointment for my service. They were waiting and took care of me and my vehicle expeditiously. I have pre-made the appointment for my service. They were waiting and took care of me and my vehicle expeditiously. More

When I got to the service department. Elliot and the team was waiting for me and took my car back right away. They serviced my car and I was in and out and very little time. Elliot and the team was waiting for me and took my car back right away. They serviced my car and I was in and out and very little time. More

My service was handle very professional and kindness with respect. Every time I come and have service did on my car for many years. I have always been treated nice. respect. Every time I come and have service did on my car for many years. I have always been treated nice. More

Phenomenal service Easy to schedule appointment and they made sure I had a ride back to work they made sure I had a ride back to work More

Truck was bought new and the service center had it all gassed up and detailed nicely gassed up and detailed nicely More

Elliot was helpful. The free coffee was a plus for me because I’m a morning coffee drinker. The mechanics need to clean up after themselves. Thats it The free coffee was a plus for me because I’m a morning coffee drinker. The mechanics need to clean up after themselves. Thats it More

Very professional and friendly. Explained service needed and discounts offered. My car was ready much sooner than It expected Explained service needed and discounts offered. My car was ready much sooner than It expected More

Tim Lally has always been there for me. I will continue to do service with them as long as I treat good. I think they do good work and treat people with respect. I will continue to do service with them as long as I treat good. I think they do good work and treat people with respect. More