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The Used Car Factory

Mechanicsville, MD

not yet
rated
354 Reviews

27725 Three Notch Rd.

Mechanicsville, MD

20659

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Showing 354 reviews

May 06, 2022

The service was excellent and the car was of great quality. I’d highly recommend anyone looking for a good starter car to try the used car factory. More

by Mario Rivas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Flowers, Tim Brown
February 24, 2022

Dealership was very friendly and greeted me and my family as we pulled up to the building, Randy Flowers was my salesman More

by Jarvis wills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Flowers
July 08, 2021

scam alert. very shady. first they said vehicle was ready, we were in process of wiring money and driver 3 hours, as i am in car she said, oh it was just sold., someone showed up with cash. real liars More

by Jim P
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
cat
Jul 09, 2021 -

The Used Car Factory responded

We read your review and understand. We will follow up with you shortly.

Oct 26, 2021 -

Jim P responded

never followed up, Im shocked!. No problem, I got 2 passenger vans.

June 14, 2021

My dad and I went recently to get him a new truck, this being our 2nd car purchase from The Used Car Factory. Tim Brown helped my dad majorly and even helped me with trading in my car and helping me get a More

by Leahwilloughby4216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brown
April 27, 2021

I am very Happy with my newly purchase velicle from Used Car Factory in Mechanicsville, MD. Thanks! William/Brain/Patrick. You guys made it happen. From Mr.Berry More

by Charles A Berry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Hall, Will Zander, Brian Hydock
March 16, 2021

My exper. Was second to none. I traveled 300 miles and the car was everything they told me and more. They are a wonderful family and the best part is they adopted me as well. What an exciting experience. More

by Norm
Recommend Dealer
Yes
Employees Worked With
Kat and tim
Mar 16, 2021 -

The Used Car Factory responded

Thank you Norm. It was a pleasure working you and happy you found your dream car with us. Welcome to the family.

January 15, 2021

Thank you Mr. Kevin Gentry for helping get the car and the deal I wanted.. You promised you will help me and you delivered!!!! I love my new car very much!!! Now I feel safer to drive around with my son i More

by Roxanne Caldwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gentry
January 13, 2021

Awesome, Awesome dealership. Come get your car from here. Great salesmanship, Great Customer service. They make sure you leave with the vehicle you want thank you Mr. GENTRY AND TEAM More

by Britt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hydock. , Kevin Gentry
December 15, 2020

Just bought a 2017 Equinox. Great customer service. Kevin was our salesperson. Very friendly guy. We were in and out within 2 hours. Wonderful experience. More

by granny45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gentry
September 06, 2020

I purchased a 2015 Chevrolet Silverado in August 2020. I was looking for something very specific to tow a 23ft camper, hopefully a truck already equipped with a brake controller. Sure enough, they had just More

by BCScotland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gentry
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