Taylor Hyundai of Augusta - Service Center

Being the sweetest, nicest, and best service advisor in the history of Taylor Hyundai, Danielle Slick was wonderful during the time I had my Hyundai Sonata Limited in for service, to include an oil change the history of Taylor Hyundai, Danielle Slick was wonderful during the time I had my Hyundai Sonata Limited in for service, to include an oil change and a tire rotation. Being an encyclopedia of service advising, she made my appointment and my experience smooth. As the final customer of the day, I came in on March 6 for an oil change in the next to last hour of business. She understood my working a few hours over at the Furys Ferry Publix, so she postponed my scheduled car service appointment and was able to work me in once I got off from working at Publix. During my service appointments, she treats me like family and as a valued Hyundai customer at the dealership. I appreciate her so much for the valuable assistance and prompt service that she provided. THANK YOU SO MUCH, DANIELLE, FOR KEEPING MY HYUNDAI SONATA RUNNING AND FOR WORKING ME IN FOR MY CAR SERVICE APPOINTMENT!!! More

I bought a 2019 Hyundai Ionic Hyb SEL in 2019. During the end of November of 2023, with 128,000 mikes on the car I took it to the dealership for service due to lights coming on on the dash alerti During the end of November of 2023, with 128,000 mikes on the car I took it to the dealership for service due to lights coming on on the dash alerting me to system problems. The dealership stated I had transmission problems. On December 5, 2023 the vehicle was placed in to their service shop. This is now February 19, 2024. The transmission was repaired/ replaced due to the secondary warranty policy I purchased that covered the batteries and transmission. Now however they said I have a 12 volt battery underneath the car that went out. Hyundai Corporation said they would only pay 70% of the cost and I was responsible for the other 30 % for labor and parts and battery. The dealership is the one who removed the battery . It worked fine before they removed it. I am now discussing the issue with Hyundai Customer Care. Either way never ever buy a hybrid or an t egg lectric vehicle . The cost of repair is astronomical!!!! I will be filling complaints with BBB, The Federsl Trade commission, the State consumer Protection Office, and the National Highway Traffic Safety Admin. More

I brought my vehicle into the dealership for service one week before Thanksgiving. It needed an engine mount. Julian Martin not only got the top notch technician to work on it, but drove it to be sure the p week before Thanksgiving. It needed an engine mount. Julian Martin not only got the top notch technician to work on it, but drove it to be sure the problem was solved. Well, it was not. Julian spoke with his boss and I was able to bring my vehicle in the next day for additional work at no cost to me. Thank you Julian for going out of your way to make sure the problem was solved. I am one happy customer. .Ms. Salim More

I bought my car from Taylor Hyundai brand new with only 3 miles on my Sonata. I only let Hyundai service my car. It has over 100,000 . On it now but she runs great! The Julian Martin is awesome he is very miles on my Sonata. I only let Hyundai service my car. It has over 100,000 . On it now but she runs great! The Julian Martin is awesome he is very informative and kind he took the time to explain to me about the different types of tires there are and what is needed for my car. They got me for service the same day and I didn't have to wait very long!! Taylor Hyundai will always service my car. More

Danielle Slick is one of the best service advisors I’ve ever worked with. she kept me informed of the status of my vehicle. She offered additional recommended services, but wasn’t “pushy”. I always feel l ever worked with. she kept me informed of the status of my vehicle. She offered additional recommended services, but wasn’t “pushy”. I always feel like family here. More

Danielle was very helpful. She arranged for a shuttle for me which was great. Service was quick and professional She arranged for a shuttle for me which was great. Service was quick and professional More

My wife and I have bought six cars from Taylor Hyundai in the last 13 years and we have been extremely satisfied with the quality of the car and of the service at purchase and the maintenance following the p the last 13 years and we have been extremely satisfied with the quality of the car and of the service at purchase and the maintenance following the purchase. More

Took my son's car for a basic oil change and tire rotation. They recently had a baby and I told them I would handle this for them. Had a 10am appt. Did not pull out of the lot until 2:45 pm and it n rotation. They recently had a baby and I told them I would handle this for them. Had a 10am appt. Did not pull out of the lot until 2:45 pm and it never got the complimentary wash as I needed to leave for an appointment. When they brought up my car it was the wrong vehicle. She blamed the service desk. The service desk blamed only having 2 techs on staff. Spoke with another customer who arrived 30 minutes before me and was still waiting on her car around the time mine was ready. Danielle was my service advisor and was pleasant to work with. Just don't schedule service if it cannot be completed in a reasonable time. So glad I own a Ford and Infiniti where service is always done on a timely basis. No Hyundai in my future! More