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#1 Cochran Chevrolet Youngstown

Youngstown, OH

4.4
1,519 Reviews

8010 Market Street

Youngstown, OH

44512

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1,519 Reviews of #1 Cochran Chevrolet Youngstown

April 24, 2024

Dear Cochran Buick GMC Youngstown, I hope this review finds you well. I am writing to express my urgent need for a headlamp for my 2016 Buick Enclave, which has been in the repair shop for over two mo More

by robz8
Recommend Dealer
No
Employees Worked With
Parts Department
Apr 24, 2024 -

#1 Cochran Chevrolet Youngstown responded

Hello Rob, Thank you for the message. I am so sorry about this situation. We DO ship parts! I want to rectify this for you ASAP, but I need a little info from you please: 1. who did you speak with from our team that said we would not ship? 2. your full name 3. your best contact number thank you! Ryan Case Internet Manager

March 06, 2024

Salesman will lie and deceive you to sell you a car. One salesman in particular is Richard Maller chick. More

by Michaelalderman1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Mularchik - sales
Mar 12, 2024 -

#1 Cochran Chevrolet Youngstown responded

Thank you for sharing your feedback with us- we apologize that your experience did not meet our standards for excellence. We have shared your comments with our management team for internal investigation.

Mar 12, 2024 -

Michaelalderman1957 responded

This This can be fixed and resolved if cochran would choose to do the right thing

Mar 12, 2024 -

Michaelalderman1957 responded

Show some integrity and honesty and do the right thing. And fix this

Mar 12, 2024 -

Michaelalderman1957 responded

One should be sure that information given to a customer is accurate before giving a customer That information

January 04, 2024

We started with Wyatt Beck who took Care of us and explained everything we needed to know and we ended up with finance manager Corey who also took great care of us and also explained everything as we More

by Bradybren
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Beck and Corey
September 07, 2023

Our salesman was Steve Harper he was awesome! !!! We live 3 and a 1/2 hrs away and they delivered our vehicle to our door step. Steve was absolutely on top of everything I couldn’t have asked for More

by Crystal Hale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Harper
June 12, 2023

I bought a used Hyundai Elantra 5 months ago at which time they said they checked the vehicle and found nothing to report. Within 1 month it needed a new front headlight which I wasn’t that concerned abo More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager of the service center
Jun 12, 2023 -

Jane responded

I bought a used Hyundai Elantra 5 months ago at which time they said they checked the vehicle and found nothing to report. Within 1 month it needed a new front headlight which I wasn’t that concerned about yet A couple months after that and about a month after they changed the oil it ran out of oil When we took it in they couldn’t find anything, charged me $150 and told me they couldn’t find anything, it wasn’t covered under the extended warranty, and it could have been that someone didn’t change the oil correctly - when I reminded them they changed the oil they backtracked and said their tests were not conclusive and I needed to take it to a Hyundai dealer. I took it to Preston Hyundai who checked it for free and couldn’t find anything wrong with the car after running a diagnostic. The car had about 78000 miles on it and we have driven it less than 3000 since then and last week we had to get the brakes replaced and the air filter which was totally clogged (Cochran did not change it during the oil change) I have bought used cars before but this a the first time I bought from Sweeney/Cochran and will never buy a vehicle from them again Buyer beware

April 25, 2023

The dealer and our salesperson Mitchell Hulvalchick were first rate all the way from start to finish on the leasing of our new vehicle! Mitch explained every step along the way and answered every question n More

by Hixie57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Hulvalchick, Kate Durbin
April 10, 2023

#1 Cochran Chevrolet is truly #1, Steve Harper was more than willing to my family and I. He sold us the car of our dreams. And it’s absolutely perfect. No pressure ,no hassle , very professional. I would d More

by Jamesschneider88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Harper, Kris
February 24, 2023

It was a wonderful experience to buy my daughters Buick Encore here at #1 Cochran Chevrolet. They helped us immensely. More

by amyfabian2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Irving, Steve Harper
December 19, 2022

Steve was able to get me in a vehicle I’m in love with and even one with more features than the one I was looking at and for a cheaper price!! Everyone I worked with was helpful and friendly. 100% would r More

by Erinne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Harper
Dec 21, 2022 -

#1 Cochran Chevrolet Youngstown responded

Thank you for your kind words, Erinne! We're so happy to hear that Steve was able to help you find the perfect car and at a great price too. It's wonderful to have such a satisfied customer like you and we hope you'll come back to Sweeney when you're in the market for another vehicle. Thanks again for choosing us!

December 03, 2022

First the experience started horrible when I called to inquire about a vehicle I was told it was all getting inspected when I pushed a little harder talk to the manager he said it was out getting the bump More

by Kjoseph20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Carothers
Dec 09, 2022 -

#1 Cochran Chevrolet Youngstown responded

Hi there, We're very sorry you didn't have a positive experience with us and there may be some clarification on our part. Please call or text us at 330-SWEENEY so we can help resolve your issue.

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