Toyota on the Trail

We were very pleased with our experience with Toyota on the Trail. The two people who helped us did an excellent job.. We thank you. the Trail. The two people who helped us did an excellent job.. We thank you. More

Service was prompt and easy to deal with. I Will use them again in the future. I Will use them again in the future. More

@sumit Nice guy but not a good salesperson and should not be working at a dealership or allowed to test driving vehicles. Bought a brand new Corolla April 4th, 2024. Was upsold winter package and etching. I be working at a dealership or allowed to test driving vehicles. Bought a brand new Corolla April 4th, 2024. Was upsold winter package and etching. I took the car to work last week (usually work from home, therefore I don’t drive the car often at all) and the car was shaking, making tons of noise going up the hill just before the downtown core of Edmonton. I called the dealership multiple times before getting a response, when I took the car in and HE drove my car. I don’t even let my partner drive it as I just bought it. He got into the car and said “are you crazy you already drove 900kms” I looked at him and was SHOCKED. This was the amount of kms I had until I was empty. The actually kms I’ve driven was only 100kms. How does this person sell cars???? Can’t even read a dash?! During the test drive where HE WAS DRIVING; which should never be the case especially if the car is yours, even if it isn’t, the customer always drives the vehicle, unless they don’t want to; he drove the car super hard, trying to tell me I was driving in the wrong gear...went over the speed bumps like they were nothing, floored the gas, slammed on breaks & drove HARD in the wrong gear on purpose to try to prove that I had done the same!! Speeding, taking sharp corners and took the car up a tiny hill nothing like the hill I took it up and heard the loud noise and said “see it’s fine” then when he parked the car; backing in, he almost hit the curb; parked RIGHT ON IT, I couldn’t even get out without hitting the trees! I noticed scratches and other imperfections in the interior of the car; I brought this up to them and they said it is normal for new cars to have this “just get some shoe polish”…avoid Toyota on the trail at all costs!! He probably messed up my suspension and transmission driving the way he did!! @sumit More

Jackson is wonderful he deal with people patients and very helpful and humble i will definitely go back to him very helpful and humble i will definitely go back to him More

I came in for my service. I was amazed by the lady who assisted me. She was very helpful and welcoming and answered all my questions. I was amazed by the lady who assisted me. She was very helpful and welcoming and answered all my questions. More

The service at the Toyota On The Trail, as always, is excellent. It was easy to book the appointment; the service advisor (Devin) was friendly; and answered all my questions. It is always easy to servi excellent. It was easy to book the appointment; the service advisor (Devin) was friendly; and answered all my questions. It is always easy to service my car at your dealership. I highly recommend your dealership to all my relatives and friends. Thank you Toyota On The Trail for the excellent service. More

Great service and my vehicle was done including planned service with all the vehicle checks under a hour, great job Nigel! service with all the vehicle checks under a hour, great job Nigel! More

The staff was very professional and accommodating. I had a great experience and will go back again. I had a great experience and will go back again. More

My experience with toyota on the trail is very good. I would reccomend them to other people. I would reccomend them to other people. More

It is good. Dealer and respect to others.I liked it. Do you want to know whom? Dealer and respect to others.I liked it. Do you want to know whom? More