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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.6
526 Reviews

526 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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March 28, 2024

I don't remember who the service rep was for my oil change. I was very pleased. In and out in a very short amount of time. No issues; very friendly setting. More

by shipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to rate our service team! We're glad to earn your business and provide quick, easy, and pleasant maintenance for your vehicle. Please come see us again for any of your vehicle needs!

March 20, 2024

Very nice and in out I had the wrong date but they still took me didn’t take long More

by anthonykoper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your excellent review of Geoff, Jace and our service team, Anthony! We appreciate your business and are happy to hear our team was able to assist you quickly and efficiently! Thank you for being our guest and please come see us again for any of your future vehicle needs.

March 19, 2024

Great overall experience as usual. Problem was diagnosed quickly and repairs finished in a timely manner. More

by Justine17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for reviewing your visit to our service center! Thank you for working with Jesse and our team to get your vehicle repaired and get you back on the road! We appreciate your business and hope you'll come see us again for any of your vehicle needs!

March 11, 2024

They were quick to address issue and fix it in a timely manner. Called with updates More

by tanyalyann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this great review - our team appreciates earning your business and helping with your vehicle needs! Please keep in touch!

March 09, 2024

Super friendly. very considerate. Right on time with the repair. Courtesy car is a bonus More

by ldufoor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this stupendous rating of Jesse and our service team! They work hard daily to ensure our guests are back on the road quckly! We appreciate you bringing us your vehicle and trusting our team to take care of your needs!

February 27, 2024

They had my jeep and could not find the problem and when i picked up my jeep there were more problems and was told "we didn't do anything but test drive it". I was told this with attitude as if i did somet More

by mtmckm
Recommend Dealer
No
Employees Worked With
Jesse Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for writing to us with your feedback and concerns. We'd love to take some time to go over your feedback with you! Please give our Service Director a call at (920) 921-0850.

February 20, 2024

They offer a quick lube service, but you are better off having a homeless person service your vehicle. Some people don't have time to change their oil in their busy life styles, so they depend on someone e More

by mhusted54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jace Braun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your feedback about your recent visit with our team. We apologize for not meeting expectations with your oil change and our management team would like to discuss your experience in more detail. Please give us a call at (920) 921-0850 at your convenience!

February 20, 2024

Great service. Service was prompt. Waiting area was clean and included coffee. Service also Included a car wash! More

by dcclarkmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for coming in and allowing our service team to take care of your vehicle maintenance! We appreciate your business and hope you'll come see us again!

February 15, 2024

Michael Marusich is the best car salesman I have ever dealt with. His follow was the best. I now understand why he is always one of the top sales people. I would and have recomended that people should by More

by davidmarusich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marusich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

David, we couldn't agree more! It's a pleasure to have Michael on our team and it is a pleasure to have you as our guest. Please reach out if you need anything!

February 02, 2024

Service was great! Will continue taking my vehicle to Summit for future needs. It’s also nice to get Mopar parts at the ready. More

by basetunedrsx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for trusting Geoff and our service team with your vehicle service and parts needs! We value your loyalty to our team and look forward to seeing you again!

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