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Sullivan Brothers Toyota

Kingston, MA

4.2
450 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 450 reviews

April 12, 2024

Flávio speaks my language and really cares about taking care of his clients he calls friends. Me and my family had a wonderful experience with him and for sure will be back for more vehicles! More

by Pereiraferro27
Recommend Dealer
Yes
Employees Worked With
Flávio Vidoto
Apr 16, 2024 -

Sullivan Brothers Toyota responded

It's great to know our team, especially in making you feel cared for. We appreciate your kind words about Sullivan Brothers Toyota and the bond our clients have with us. Can't wait to help out again with more vehicles!

January 16, 2024

Save yourself a trip and go anywhere else. This dealership wanted more than 10k over msrp and less than 10k for the kbb value of my trade in. More

by david.l
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
One of the managers
December 29, 2023

Awful experience. Post sale I decided to cancel “maintenance program” I allowed myself to be talked into, MY bad. Jack in financing is the worst example of customer s More

by Eja661
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Mann, Justin Culhane, John Faucett
November 15, 2023

I recently purchased a used vehicle from Sullivan Brothers Toyota. I dealt with Bob, Paul, and Jack & process was seemless. It was a pleasure to work with each of them to put this deal together. More

by tkane545
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Culhane, Bob Hallissey
Dec 08, 2023 -

Sullivan Brothers Toyota responded

We appreciate your kind words about your used vehicle purchasing experience at Sullivan Brothers Toyota. It's good to hear you found our process seamless and our team helpful. Thank you for choosing us for your automotive needs.

August 16, 2023

The deal always starts with the salesman. Ahmed Ragab at Sullivan Brothers Toyota in Kingston definitely made our entire sales process most enjoyable. Great personality, extremely knowledgeab More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Ragab, recently joined the company in sales
Aug 16, 2023 -

Sullivan Brothers Toyota responded

Brad, thank you so much for taking the time to appreciate our team and leave us this positive review and 5 stars. We are happy to read that our Sales Team was extremely knowledgeable, had great personality, and made your entire process enjoyable. Your recommendation is valued at Sullivan Brothers Toyota, it was a pleasure assisting you. Please feel free to reach out to us for any help, have a great day!

July 01, 2023

Mike Maynard was awesome! He was more than helpful and went above and beyond when my son purchased his first vehicle. Much appreciated! More

by lilmig.4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Maynard
Jul 02, 2023 -

Sullivan Brothers Toyota responded

We're so happy to receive your excellent review and learn that our Sales Department was able to go above and beyond your expectations! Please let us know if there is anything else we can do for you here at Sullivan Brothers Toyota.

March 01, 2023

Easy process with Darren Andrews assisting me with all my questions and concerns. Nice guy. He made the process very easy. I recommend him and this dealership. More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Andrews
Mar 02, 2023 -

Sullivan Brothers Toyota responded

Thank you, Cathy, for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Sullivan Brothers Toyota. Have a wonderful day.

December 09, 2022

We went into Sullivan brothers to talk about leasing new vehicles. We met with Darren. He was extremely knowledgeable and walk us through the process. We never felt pressured and my wife and I walk out abou More

by chef Jim
Recommend Dealer
Yes
Employees Worked With
Justin Culhane
Dec 10, 2022 -

Sullivan Brothers Toyota responded

We are grateful that you took the time to leave us a 5-star rating about your experience at Sullivan Brothers Toyota. We take pride in having a knowledgeable team that aims to ensure our customers are taken care of in a stress-free manner. Our team appreciates your business and looks forward to serving you again.

September 25, 2022

Great costumer service! Great people. Easy to buy ! Flávio very polite and pleasant sales person. Deividson let me take the time I need it to decide on each car I want To pu More

by Débora Coelho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hallissey, Joesph Borsari
Sep 26, 2022 -

Sullivan Brothers Toyota responded

Hi Débora, Your satisfaction is important to us, so we are happy that our team provided you with the time and information to make your best decision. Enjoy your purchase and we appreciate your business. Thank you for choosing Sullivan Brothers Toyota and please let us know if we can be of any further assistance.

September 14, 2022

Best service advisors I have ever dealt with. Patty and Christian are ALWAYS willing to help and going above and beyond. More

by Fj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Patty, Bob Hallissey
Sep 15, 2022 -

Sullivan Brothers Toyota responded

Hello, thank you so much for the generous rating! Seeing that you had a great experience is the best thing we could hope for. We are pleased to know that our team is always accommodating and go above and beyond to ensure a pleasant experience. Sullivan Brothers Toyota is here anytime you need us.

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