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Subaru of Wakefield - Service Center

Wakefield, MA

4.6
84 Reviews

84 Reviews of Subaru of Wakefield - Service Center

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June 05, 2024

Good service with reasonable wait time. I was expecting complementary car wash service with service, but it’s ok. More

by Dinesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 05, 2024 -

Subaru of Wakefield responded

Dinesh, thanks for your feedback! We're glad you were satisfied with the service at Subaru of Wakefield and appreciate your suggestion about the car wash. We'll take it into consideration for future visits!

June 04, 2024

my service appointment was on time and everything was done as promised. car was ready when they said it would be and there were no issues or problems of any sort More

by pb1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Subaru of Wakefield responded

Thanks for sharing your experience! We're glad to hear everything went smoothly with your service appointment at Subaru of Wakefield. We appreciate your feedback and look forward to serving you again!

June 03, 2024

Christopher was very informative, courteous and very professional. He clearly explained what was needed and what service/repair could wait. More

by patriciocolon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Grate
Jun 03, 2024 -

Subaru of Wakefield responded

Patricio, we're glad to hear that Christopher provided you with such informative and professional service at Subaru of Wakefield. Thanks for sharing your experience!

June 03, 2024

The service professional that checked me in and check me out, both the same person, was wonderful/helpful. More

by Michael (They/Them)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 03, 2024 -

Subaru of Wakefield responded

Michael, we're delighted to hear that our service professional provided you with wonderful and helpful assistance at Subaru of Wakefield. Thanks for sharing your experience!

June 01, 2024

Made appointment for Wednesday on Monday. Got the work done in about an hour to my satisfaction. More

by j.a.rowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 03, 2024 -

Subaru of Wakefield responded

We really appreciate you taking the time to leave Subaru of Wakefield this awesome review, thank you!

May 30, 2024

David was great and kept me informed as things went along - things took longer than they thought and had no loaners but thank you for not charging me for it. David exemplifies excellent service. Also your f More

by lucey1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in the Service dept.
May 31, 2024 -

Subaru of Wakefield responded

Thank you for the feedback! We're glad David provided excellent service and kept you informed throughout your visit at Subaru of Wakefield. We appreciate your patience and hope you won't hesitate to reach out if we can assist you again in the future!

May 29, 2024

Christopher was great. I got to appointment on time and since I did not have someone to pick me up (when I scheduled online I thought I was going to have a ride but plans c More

by LL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 29, 2024 -

Subaru of Wakefield responded

LL, we're glad to hear Christopher could accommodate your schedule and get you back on the road quickly. Thanks for sharing your experience with Subaru of Wakefield!

May 25, 2024

The staff is always very pleasant to work with. They are also very efficient! Always happy with the service here. More

by Gillary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarthy
May 27, 2024 -

Subaru of Wakefield responded

Garcia, we're delighted to hear that you consistently have pleasant and efficient service experiences with our team at Subaru of Wakefield. Thank you for choosing us! We'll see you next time. Safe travels!

May 24, 2024

I have only used their service department but am very pleased with the job they've done. More

by glennjc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in Service Dept
May 24, 2024 -

glennjc21 responded

I have only used their service department but am very pleased with the job they've done.

May 28, 2024 -

Subaru of Wakefield responded

Hi Glenn! Thank you for leaving us this five-star review and the kind words about our service team at Subaru of Wakefield! We'll see you next time!

May 23, 2024

Quick and completed all that was required! Customer service lounge clean and comfortable…Juan was polite and efficient. More

by Gail.puleo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woodley Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Subaru of Wakefield responded

Gail, thank you for sharing your experience! We're glad to hear that Juan provided efficient service and that our customer lounge met your expectations. We appreciate the positive feedback and hope to serve you again in the future. Safe travels!

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