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Subaru White Plains

Elmsford, NY

Overview
Reviews
4.6
374 Reviews
Call Dealership (844) 338-8731

258 E Main St

Elmsford, NY

10523

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Showing 374 reviews

May 29, 2024

We are very happy with the service (from Sergio) and the inventory the dealership has. We able to see 7 cars and make a decision to buy within one hour. Eric the manager is very helpful in helping us with a More

by cchen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio from the Sales Department showed us the car and Eric the Manager help us with the price for the purchase of Crosstrek, Eric Schmitt, Mikayla Querfeld, Master TPC
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May 29, 2024 -

Subaru White Plains responded

We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
May 21, 2024

Always an excellent experience and always a pleasure dealing with Devin. Will continue dealing with them. More

by patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin M.
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May 29, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
April 28, 2024

thank youl very good sales person and all involved appreciate you all thank you yes would come again More

by no one
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Corlew
Report | Print
Apr 29, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
March 22, 2024

Rubi Garcia is fantastic. Caring and understanding Can’t say enough good things about her More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubi Garcia
Report | Print
Mar 26, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
March 20, 2024

Service Avdvisor Rubi Garcia was a pleasure to deal with and certainly an asset to your organization. It was quite obvious that customer service was a top priority and she did everything to ensure all my ne More

by Rido131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubi Garcia
Report | Print
Mar 26, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
March 11, 2024

Super friendly staff, very modern and spacious waiting room. Staff was attentive to my questions and needs More

by mario_cabrera03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
Mar 12, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
March 05, 2024

Tom was incredibly helpful. Work completed on time and waiting area was comfortable and welcoming More

by MD
Recommend Dealer
Yes
Employees Worked With
Tom Cominsky in service was professional, helpful and a main reason I chose this dealership
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Mar 12, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
February 27, 2024

White Plains: Mr Devin Murray, Service Advisor And Mr Steven Graziano, Technicanian. This is not the first time at Whit Plains. I was very happy how they treated us keeping us up to data, and the repair More

by rkm43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Devin Murray and Steve Graziano, Technicanian
Report | Print
Mar 12, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
February 14, 2024

Professional friendly very helpful nice hospitality I am happy to get my car from them More

by ziya1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio, Nolan Corlew , Jeremy Abramson, Eric Schmitt, Mikayla Querfeld, Master TPC
Report | Print
Feb 20, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
February 12, 2024

Took much longer than promised but did good job with car and addressed all problems told about More

by Dmmmd109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 13, 2024 -

Subaru White Plains responded

So sorry to hear about the delay in completing your service. I am happy to hear that you were satisfied in the end but that is not our goal, to simply satisfy you. Our goal is to provide an experience that is beyond what you would ever expect from a car dealer. I’d like to speak to you and personally apologize for your experience. I’d also like to extend a gesture of good will to you; I have something nice set aside for you, I just need to confirm your address and we’ll drop it in the mail for you. Please email me at jamesfrancis@thepremiercollection.com with the best time and contact number. Looking forward to speaking with you. Best regards, James Francis, Love Promise Champion!

Feb 13, 2024 -

Subaru White Plains responded

So sorry to hear about the delay in completing your service. I am happy to hear that you were satisfied in the end but that is not our goal, to simply satisfy you. Our goal is to provide an experience that is beyond what you would ever expect from a car dealer. I’d like to speak to you and personally apologize for your experience. I’d also like to extend a gesture of good will to you; I have something nice set aside for you, I just need to confirm your address and we’ll drop it in the mail for you. Please email me at jamesfrancis@thepremiercollection.com with the best time and contact number. Looking forward to speaking with you. Best regards, James Francis, Love Promise Champion

Helpful
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