Steve Rayman Chevrolet - Service Center

Service was done well on my 2023 GMC truck. It was the first service done on the vehicle. I will be back. It was the first service done on the vehicle. I will be back. More

Very In tuned to my needs! Very Courteous! Robert was Amazing! He treated my needs like I was a Member of the Family. Very Courteous! Robert was Amazing! He treated my needs like I was a Member of the Family. More

Attempting to charge 15k for a new engine. States he will contact for a correct estimate because it “didn’t sound right” according to agent. Never contacted for weeks. I called back, he ans States he will contact for a correct estimate because it “didn’t sound right” according to agent. Never contacted for weeks. I called back, he answered , had the incorrect email address on file, states he has sent me email with the estimate. So I provided the correct email, and he states I will receive the estimate again in a few minutes. It’s been a few days. This agent does not stand on his word. More

We are please and happy of our experience. They have a great Service and really friendly. They have a great Service and really friendly. More

I'm trying to figure out some of these charges, for a 2018 base model Traverse my oil change/tire rotation was $170.12. That seems a bit high considering I have a 2016 Toyota Sequoia that I just had the 2018 base model Traverse my oil change/tire rotation was $170.12. That seems a bit high considering I have a 2016 Toyota Sequoia that I just had the same services done at Marietta Toyota and it cost me $123.26 for a V8 full-size SUV. I called John Thornton Chevy and the same services are $89.95/plus tax. What "shop supplies" for $15.70 am I being charged for and if they were not all used can I have the remainder? Also, there's a $33.95 cleaner fee, what is this, my car wasn't washed or vacuumed?? I could see a $200 oil change/tire rotation if this was a Porsche but on a Chevy Traverse this is outrageous, I'll be taking my business to John Thornton Chevy being its roughly $80 cheaper More

a long wait time need to decrease the wait time sat are busy days to busy days to More

Excellent service received. Very impressive customer service. Great waiting time. The professionalism, waiting area, awesome. Very impressive customer service. Great waiting time. The professionalism, waiting area, awesome. More

Better service with new management The old service was so bad that I took my car to a different dealership so bad that I took my car to a different dealership More

The technician was somewhat helpful but seemed very reluctant to help. I came in to investigate a leak in my tire. It took less than an hour for the technician to let me know there is a crack in the wh reluctant to help. I came in to investigate a leak in my tire. It took less than an hour for the technician to let me know there is a crack in the wheel rim. He said GM no longer makes these rims so they can't buy it for me, and I'd have to get them on my own. Which is fine, but he would not give me the part number and said just search for your car -- but I didn't know any of the specs or part number. He eventually helped find the part number, and when I was leaving he wouldn't give me a copy of the visit report, which I've always gotten in my prior visits. He also did not provide a quote for the tire pressure sensors I asked for. It seemed as if as soon as he realized they can't get the wheel part, he decided he wouldn't want to help me anymore. I've had good experience with the dealership in the past, but this visit disappointed me. More

The time it took for someone to check me in and check me out was way too long. I waited at least 15 minutes before anyone even acknowledged me there. She then told me an oil change was 84 dollars but ended out was way too long. I waited at least 15 minutes before anyone even acknowledged me there. She then told me an oil change was 84 dollars but ended up being 102. Wanted to charge me 70+ dollars for an in cabin air filter that you can purchase for $13.00 at any auto store. I will definitely stay away from this dealership. More