Star Auto Mall 512

They lost the other set of keys and claimed they only had one set which I know wasn’t true. Also they were suppose to give me a check for some money off since I fixed an issue with my car myself and I still one set which I know wasn’t true. Also they were suppose to give me a check for some money off since I fixed an issue with my car myself and I still haven’t received it. More

Xavier was amazing . He got me into the perfect vehicle ! My credit was a challenge , but he made it happen! I love my 2020 ford edge ! Thank you He got me into the perfect vehicle ! My credit was a challenge , but he made it happen! I love my 2020 ford edge ! Thank you More

You sold me a car with a check engine light on and then will not call me back to schedule an appointment for service. Lesson learned. will not call me back to schedule an appointment for service. Lesson learned. More

dirty floor mats , BELOW A 1/4 TANK OF GAS ( you guys OWE me ) . Because of the GIANT commisson I enabled you to make. , I expected better ! C'EST LA VIE ! OWE me ) . Because of the GIANT commisson I enabled you to make. , I expected better ! C'EST LA VIE ! More

I was helped immediately and approved fast. Everyone was nice since I enter the dealer ship and I got what I wanted I’m super happy about my purchase and I will recommend Star auto mall to anyo Everyone was nice since I enter the dealer ship and I got what I wanted I’m super happy about my purchase and I will recommend Star auto mall to anyone who wants to purchase a vehicle. More

Friendly, very helpful and I'd recommended this dealership to my friends and family anytime dealership to my friends and family anytime More

Pointed be in the right direction where I was able to walk out with a brand new car in just a few hours thanks to Maalik McKoy-Cohen. walk out with a brand new car in just a few hours thanks to Maalik McKoy-Cohen. More

When you purchase or trade a vehicle at this dealership. ...MAKE SURE YOU ARE TOLD if you are getting a new plate & renewal for registration in the mail within 3 months of purchasing! THEY filled out the tr ...MAKE SURE YOU ARE TOLD if you are getting a new plate & renewal for registration in the mail within 3 months of purchasing! THEY filled out the transfer paperwork WRONG & I got a $50 ticket parking in a public garage for expired registration on the new vehicle! When calling, got the title department, she sent me to the finance guy- Sergai....who then transferred me back to the old hag in titles. NO one wanted to take ownership that THEY dropped the ball on the transfer paperwork! NEVER AGAIN will I purchase from such incompetent dumbasses! More

I would never buy from here again or recommend them. Worst experience ever buying car. I drove 3 hrs to this place. They promised the car would be ready when I showed up to look at it. It wasn’t. Waited Worst experience ever buying car. I drove 3 hrs to this place. They promised the car would be ready when I showed up to look at it. It wasn’t. Waited around for 3hrs until I got it to see it and test drive it. I was there a total of 5 hrs waiting around. I was to get a brand new grill for my car as it was busted. They agreed, they sent a used non color matched grill that has 3 big scratches in it. They as in 3 of them, a salesman and 2 different sales mangers won’t return calls. More