Scandalous, and unscrupulous dealership. Dishonest, unprofessional business practice. Will perform work without proper disclosure , failing to tell you that they don't carry parts for your vehicle due to it's age, yet moving forward with a diagnosis and a $100 bill to tell you what you already knew was wrong, but then advise you we have no parts for it to fix it? An honest dealership would advise straight up that they don't have parts, before they even opened the hood. Who would consent to a $100 bill for no reason? Tried asking the mechanic a question, and was told.."be quiet while I'm talking"..advised him "i'm the customer" and to answer my question, he replied.."whatever"...and stormed off. If you want to be treated like this, then by all means book a service appointment. My advice, and my opinion... Steer clear, take your hard earned money elsewhere. Many Ford dealerships around, and know many people who have the same opinion as me regarding this dealership. Thought I would give it a try to see if any truth to the horror stories I had heard, and to support my local business. Big mistake. Should have heeded accurate advice. Emailed co-president of this business to advise of situation and he replied I was rude, defended his employees, and told me to take my business elsewhere! Wow. Heed HIS advice..TAKE YOUR BUSINESS ELSEWHERE.
I Recommend This Dealer:
Did you find this review helpful?