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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
761 Reviews

761 Reviews of Southern Chevrolet - Service Center

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May 11, 2024

Same friendly and knowledgeable staff as when it was Hall. Been taking my vehicles here for the past three years. More

by NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles LeMaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Excellent service! They listen to the customer's concerns. The check and recheck every detail. Always a pleasant experience. More

by robertedwards4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Dee
May 10, 2024

Nancy and Steve always do a fantastic job with my vehicles. Nancy really went above and beyond this last visit when my '13 ZL1 needed a new supercharger that the warranty covered. I bring my other More

by JOHNMIZELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli
May 09, 2024

Great service, great people, and they guide you in all the right ways! Give em a try you won’t regret it More

by tdjack03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kuther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Valos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

NO PROBLEM, I JUST HAD A NEW BATTERY INSTALLED AND GOT MY CAR INSPECTED WHILE I WAS THERE More

by MATT4U007JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 05, 2024

The scheduling was easy and the service was fast and friendly. Much appreciated thanks for the great customer service More

by Kdubois1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service rep that I work with was not Steve. It was a woman, but I can’t remember her name.
May 07, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 05, 2024

The staff at the service center were friendly and quick. Calvin was very helpful. i will bring my vehicle back for all services. More

by FMRECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
May 07, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 05, 2024

Friendly staff and service was taken care of in a timely manner. There was no unnecessary up selling. More

by LCROWE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2024

Not great experience. Made an appointment over a week ago for a recall. Showed up early and after about an hour, I was informed the service department did not have parts More

by prods_audible.0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager
May 07, 2024 -

Southern Chevrolet responded

"Prods_audible.0m" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 03, 2024

Service was quick and thorough. Not an all-day wait. Very professional and polite. I'll be back again. More

by DUKEFAN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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