Solomon Chrysler Jeep Dodge Carmichaels

Bought 2 previous vehicles there went last week dealt with a salesman Ryan he was an absolute xxxxxx bag if they offer a free vehicle I wouldn’t accept it with a salesman Ryan he was an absolute xxxxxx bag if they offer a free vehicle I wouldn’t accept it More

Thanks so much to Rich(salesman) and Jason(finance) for letting us have a excellent experience in buying our 2015 Dodge Durango. We will pass the word to everyone we know. Thanks Again letting us have a excellent experience in buying our 2015 Dodge Durango. We will pass the word to everyone we know. Thanks Again More

Had a faulty radio replaced they damaged my dash has taken over four weeks to get the part in and when I took it to be repaired they wanted to charge me for a loaner vehicle taken over four weeks to get the part in and when I took it to be repaired they wanted to charge me for a loaner vehicle More

I highly recommend Solomon’s! They were easy to work with and Brian gave me the best deal. I will be a forever customer of theirs. and Brian gave me the best deal. I will be a forever customer of theirs. More

We traveled from South Lake Tahoe to get this truck because it had all the options I wanted and when we got there the truck was absolutely beautiful. Thanks to Mike , we asked him to take a video befo because it had all the options I wanted and when we got there the truck was absolutely beautiful. Thanks to Mike , we asked him to take a video before we got there and he did and that pushed me to buy the vehicle. Overall, it was a great experience. They made the buying process easy. We drove from near Pittsburgh about 2500 miles and the truck worked flawlessly. Thanks to all our friends at Solomon, we would come back, but right now I love this truck and will have it for a long long time. More

Brian Solomon was excellent. Found us exactly what we wanted and at a great price. would highly recommend Solomon Chrysler Jeep and dodge Thanks Brian wanted and at a great price. would highly recommend Solomon Chrysler Jeep and dodge Thanks Brian More

Great Experience Without Surprises I went in this weekend to take a look at a CPO 2018 Jeep Grand Cherokee Summit, a trim level that I knew wouldn't be necessary for my needs, but would I went in this weekend to take a look at a CPO 2018 Jeep Grand Cherokee Summit, a trim level that I knew wouldn't be necessary for my needs, but would appreciate if the price was right. My first observation is that the sales team was low key, immediately differentiating Solomon from the rest of the vultures that relentlessly pummel you with emails and phone calls. Perhaps I am the exception, but if you annoy me, you will not earn my business. Jason (my sales associate) was relaxed and reasonable through our initial conversations, and that is a great start. I arrived at 10:00am on a Saturday with my wife and 2 year old daughter to test drive the vehicle. As we parked, Jason was pulling up in the vehicle I was interested in. Another classy move. I took the vehicle for a test drive, and it became clear that I knew more about the make, model, and trim, then Jason did. He explained that he previously worked for Chevy, and in my experience, most sales associates don't do the research that I do prior to test driving a car. However, Jason was really amicable and never applied pressure on me. When we returned, I had him price/show me a few vehicles for comparison. I checked out a 2020 Cherokee, Limited as well as a 2019 Grand Cherokee Overland at the current promo price. Both looked like toys relative to the Summit, so we began talking price of the Jeep I test drove. I told Jason up front that I was only interested in buying if they wowed me on price. After making an initial offer, Jason came over with Jason Solomon, the General Manager, who took over negotiations for his sales associate. Jason S. (GM) was really kind, knowledgeable, and willing to work with us. He was somewhat rigid on the price of the vehicle, since they had dropped the price that week (I confirmed this on my phone via Edmunds). However, he offered me $3,000 more than what I was anticipating for my trade. As my wife and I were discussing their best and final, Jason S. (GM) actually swung by to tell me that realized he was in over his head by about $2500 on the trade-in. Apparently, he had made calls to auctioneers and was receiving estimates in line with what I was previously quoted by other dealerships. However, in a classy move, he promised to honor the negotiated deal if I accepted that day. My wife and I took the deal based on the reduced price of the vehicle and the generous offer for the trade. I have great credit and Jason S. (GM) personally worked with his contacts at the bank to get me the very best interest rate possible. The price never increased beyond what was discussed and the doc/dealer fees were less than the competition. Jason S. (GM) also offered me a bumper to bumper manufacturer warranty (7yrs, 100K) at cost, which I prioritized since the car was CPO and packed with amenities. Overall, the conversations were always civil. I came prepared with my bottom line supported by facts about the vehicle, listings from other dealers, and comps for my trade. I made reasonable offers substantiated by my research, and never allowed the tone of the conversation to degrade. Everyone honored those terms of engagement, and we were all happy with the result. Jason (sales) was down to earth and relaxed. Jason S. (GM) was knowledgeable, professional, and accommodating. For example, I didn't have my checkbook or title for the trade, but they finalized the deal anyway and met me closer to work the next business day to collect the missing docs. I was pleasantly surprised by my experience at Solomon and encourage anyone in Pittsburgh looking for a Jeep/Chrysler/Dodge to take the drive south and give them a shot. More

BEWARE!! DO NOT BUY FROM HERE Absolutely do not buy or trust this dealership! They (Rich Donavich, aka, "Sale Professional", a term they seem to use very loosely at this establish Absolutely do not buy or trust this dealership! They (Rich Donavich, aka, "Sale Professional", a term they seem to use very loosely at this establishment), had been working with my son who is in the Air Force to buy a car for over 4 days. My son asked if he needed to go ahead and put a deposit down and Rich the salesman said, "no you do not, I will hold it for you, go ahead and get your loan approved first." In the mean time my son went ahead and got approved through USAA and called Rich back today and Rich told him what the final price would be. My son then called back and asked for his email to send over the pre approved email from USAA that Rich needed to fill out. Rich then told my son that someone was there looking at the car and they bought it from RICH!! The same guy that was working with my son, WOW! I then called the dealership myself and talked to Rich and Chris (used sales car manager), who told us they would call us back and that they were trying to get my son's car back. We then received a call back from Rich and Chris and was told that the owner "Norman" ("Boss", nice role model) approved the sale and would not allow them to reverse the sale that was sold from under my son's feet.(Must be a real great guy!! You know Norman, karma) Sell a car right from a kid who is serving our country, yet Norman and his flunkies have the gall to fly the American Flag, what a disgrace! This is how they treat our military men & women. This is an absolute shame my son was so excited for this car that he worked so hard for and saved for. This is an absolute disgrace and I would never recommend this dealership or the folks that work at this side show circus! Funny Norman, how you have time for your customers to make you rich and are sooo busy that you actually have zero time to talk with them, or time for a phone call to help correct something that your dealership did to wrong to a client, yet more so a military person! Funny how money makes one become.. 1 More

Simple and painless This was my first time buying a new vehicle all together. I went to the dealership already having done the research and knew which truck I wanted to s This was my first time buying a new vehicle all together. I went to the dealership already having done the research and knew which truck I wanted to see and potentially buy. Was promptly greeted by one of the salesmen that was ready to answer to any of my questions and willing to work with me. I had a number in my head that I was willing to pay for the 2019 Ram and the dealer worked with me to reach it. With almost 0 back and forth bantering on trying to lower the price they were able to meet my goal on the price. The truck did have a small couple chips in the paint (could have been done in transit or by a few different ways. Always check over the truck real well!). The salesmen immediately spotted that out and made sure to let us know that it would be fixed at no cost! The small chips are gonna be repaired and I will be given a loner to have while this is happening. The financing department was great too and was plain as day and clear with me to make sure I understood everything. The whole process was great for a first time buying a truck. I would recommend them for sure to anyone looking at the ram trucks. The prices were good and we were treated right! More

Such a smooth expierence! Dave @ Solomons in Carmichael’s was such a great help and made my first car buying expiernece a smooth one and I will always go back to him for any fu Dave @ Solomons in Carmichael’s was such a great help and made my first car buying expiernece a smooth one and I will always go back to him for any future purchases. He constantly made us laugh and relaxed, & was so relatable. Never made me feel pressured into buying anything and was so flexible and understand with my schedule & always did what he had to do for me! Jason in finance was Also so easy to talk to and again made the whole experience an easy & smooth one! Paperwork is never fun but he made it a blast! Thank you guys so much. Such a fantastic experience! Thank you Dave, you’re the best! More