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Smithtown Toyota
Smithtown, NY
1,095 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,095 reviews
April 07, 2024
We had the pleasure to work with David Sung, our salesperson and Diego Rivas, our finance manager who were both patient, thorough, knowledgeable and caring. We also worked with the insurance women salesperson and Diego Rivas, our finance manager who were both patient, thorough, knowledgeable and caring. We also worked with the insurance women as well (apologies, we didn’t get your names), but they were so nice and really took the time to go through all of the options with my husband. Both my husband and I both bought cars from this dealership. It’s the first time we have worked with Smithtown Toyota and also first time Toyota owners too. I got the grand Highlander and my husband got the Tacoma. Everyone was incredibly nice, knowledgeable, thorough, and showed a lot of care to both of us. At no point did we feel pressured or judged (as so many car dealerships make you feel) and at no point were we asked how much we make or what we do(except when applying for the financing), which was a breath of fresh air as we had never been treated so respectfully before at other dealerships. We highly recommend this dealership, David, Diego and the insurance women to anyone looking for a car or truck. We highly recommend them and will continue to go back to them in the future. More
by “That woman”
Helpful March 30, 2024
Tim provided excellent and friendly help and worked with us to get a deal within our budget! All the staff were helpful and got us in our new car quickly! us to get a deal within our budget! All the staff were helpful and got us in our new car quickly! More
by E Charumaneeroj
Employees Worked With
March 29, 2024
Knowledgeable, helpful, worked hard to find the car that fit my needs and my finances fit my needs and my finances More
by Kathie.diehl
March 27, 2024
Pure rip off! 500$+ for changing tires and 2 TPMS Reprogramming sensor for 170$ Ridiculous up charges! Deserve “stealership” name. 500$+ for changing tires and 2 TPMS Reprogramming sensor for 170$ Ridiculous up charges! Deserve “stealership” name. More
by Val K
Employees Worked With
March 26, 2024
Tim Payton & Diego Rivas were very courteous and professional with the process. Addressed all of my concerns. Would highly recommend this dealership. professional with the process. Addressed all of my concerns. Would highly recommend this dealership. More
by fdior
March 26, 2024
Sean Miller at Smithtown Toyota provided a commendable service during my recent preowned car purchase. His professionalism and helpful demeanor made the process smooth and enjoyable. I appreciate his assi service during my recent preowned car purchase. His professionalism and helpful demeanor made the process smooth and enjoyable. I appreciate his assistance in finding the perfect vehicle for me. He continued to be very attentive when answering questions even after taking home the car. More
by lf197
Employees Worked With
Sean Miller
March 23, 2024
Great experience with my car purchase. Brad Reda, Tom Matthews & Diego Rivas were very courteous and professional with the process. Addressed all of my concerns. Would highly recommend thi Brad Reda, Tom Matthews & Diego Rivas were very courteous and professional with the process. Addressed all of my concerns. Would highly recommend this dealership. More
by Sesmyth55
March 18, 2024
This dealership was fantastic. My salesperson Trish was extremely professional and friendly. I never felt that I was dealing with a salesperson - which I guess is the way its sup My salesperson Trish was extremely professional and friendly. I never felt that I was dealing with a salesperson - which I guess is the way its supposed to be. She was extremely knowledgeable about the vehicle I purchased and took a great deal of time showing and explaining the many functions and features of my new car. I would have no hesitation using this dealership for my next car or recommending it to my family and friends. More
by jmohara07
Employees Worked With
March 12, 2024
Sean Murray was courteous and professional in my dealings with him. He helped me and my son find a car that was all my son could ask for, and within my budget. There was no pressure and the experience overal with him. He helped me and my son find a car that was all my son could ask for, and within my budget. There was no pressure and the experience overall was pleasant. My son is very happy with the purchase and I still have a couple of dollars in my pocket for a rainy day. Couldn't ask for for. More
by eddie.cairnie
Employees Worked With
February 22, 2024
We just leased a Corolla Cross from Lou. 3 years ago we had leased a Rav 4 from him. Both times were great experiences. Highly recommend Lou and this dealership. 3 years ago we had leased a Rav 4 from him. Both times were great experiences. Highly recommend Lou and this dealership. More
by dsalto
Employees Worked With
