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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,037 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,037 reviews

May 17, 2024

Brockton and the team in the showroom were great to work with. I felt heard and appreciated. So happy I went to Smith to shop for my next automobile. More

by SANDRA.FUNARI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

My salesman was Chris Walden,He was very approachable,Heard what I was looking for and how much I wanted to spend,I felt very comfortable with him,We looked on the pc,And I knew what I wante More

by MAGGIEANDBOB57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris walden
May 16, 2024

Nick was great. In and out quickly with good communication. Downside - cost. $3k for service B and getting front rear brakes done. Highway robbery. More

by STEW.STRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Courteous, polite, fast, and even washed my car! I’ll be buying my next Benz from then! More

by 66mlima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 11, 2024

Craig was very attentive to making certain all vehicle needs were met and my visit was comfortable More

by SCOTT JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Scott, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as a valued customer for many years to come!

May 11, 2024

Nick and Craig are always a pleasure to work with in service. Quick service and completed on time . More

by way2muchfun5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig and Nicholas met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

May 11, 2024

I am very pleased with the service I received from Craig at Smith Motors in Haverhill. Craig took the time to review my extensive service record with me, help me understand the timeline for various services More

by KDMCL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear Craig provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2024

Good service. Efficient work. Good attitudes. My adviser is professional and nice to talk with. More

by JUE1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as one of our valued customers for many more years to come!

May 10, 2024

Craig is so accommodating and professional. He treats me like family. I always enjoy bringing my car in for service. More

by JASONBGROSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Jason, Thank you for your very kind review. Craig and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

May 09, 2024

Would have been great to get more details at check out my first Service A (Tire tread depth, brakes, etc.) More

by JN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicholas met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as one of our valued customers for many more years to come!

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