Shottenkirk Honda of Cartersville
Cartersville, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 PM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,892 reviews
Dalton was patient, kind and understanding. He helped me out a great deal. He didn't pressure me or rush to make a sale. He laid out all my options and worked with my budget. He was honest and He helped me out a great deal. He didn't pressure me or rush to make a sale. He laid out all my options and worked with my budget. He was honest and amazing! 100/10! More
Disappointed with the mechanics failure to reassemble air filter compartment after checking air filter. A routine glance would have prevented this careless oversight. Utilize dealership services for their ex filter compartment after checking air filter. A routine glance would have prevented this careless oversight. Utilize dealership services for their expertise but it makes me question adequacy of services performed. More
The staff I dealt with were very professional and kind. They gave me all the information I needed and answered all my questions. The salesman, Dalton, was extremely helpful, and the finance person, Michae They gave me all the information I needed and answered all my questions. The salesman, Dalton, was extremely helpful, and the finance person, Michael, was very informative. More
Very helpful and knowledgeable. Went over the extended warranty information in great detail. Hope to work with him again in the future . Went over the extended warranty information in great detail. Hope to work with him again in the future . More
Unfortunately my last visit was extremely disappointing and concerning. The day after the service, a lug nut came off one of my wheels after driving. This is not only unacceptable but also incredibly dange and concerning. The day after the service, a lug nut came off one of my wheels after driving. This is not only unacceptable but also incredibly dangerous. Its clear that proper precautions were not performed during the service. This kind of negligence puts customers safety at risk and its unacceptable for any professional service center to overlook such a critical detail. I expected much higher standard of service from Honda dealer at Cartersville but this incident has completely shattered my trust. I urge others to be cautions and consider other options when seeking vehicle care and maintenance. The most upsetting thing was no one from the dealer had the decency to call me back to apologize after I reported it. More
So unsatisfied! The very reason I brought the car in for service was never addressed, and all I received were excuses as to why it couldn’t be completely fixed. You The very reason I brought the car in for service was never addressed, and all I received were excuses as to why it couldn’t be completely fixed. You would think that a dealership would have access to everything they need to fix any problem they find in a vehicle, especially one purchased from them. They also sent me home with a missing lug nut on each wheel! Absolutely horrible service and substandard work! I will be taking my vehicle to real professionals from now on because I don’t feel safe driving it anymore after they’ve had their hands on it. More
Always excellent the stuff is so friendly! ! And I love the popcorn and the coffee 😊🤪 ! And I love the popcorn and the coffee 😊🤪 More
Justin too great care of us. The car we wanted was not on the lot. They had it for us the next day. The car we wanted was not on the lot. They had it for us the next day. More
Excellent service and great personal experience! !! Will definitely be willing to do business again! Also worked with Travis and he was fabulous!!!! !! Will definitely be willing to do business again! Also worked with Travis and he was fabulous!!!! More