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749 Reviews of Shelor Toyota - Service Center
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Helpful May 14, 2024
Dropped off a car with electrical problems in January. Had found rodent nest and feces. The mechanics shop told me they didn’t think it was caused by rodents despite this. I received an approved insurance Had found rodent nest and feces. The mechanics shop told me they didn’t think it was caused by rodents despite this. I received an approved insurance claim for rodent damage anyways because of the evidence of existing rodent damage, but the shop manager refused to work on my vehicle for months because the insurance wasn’t paying his rates and even rudely told me that if the insurance didn’t cover the damage he didn’t think I could pay. We made an agreement that if I paid what was owed he would continue to diagnose the problem and when I did he then asked for a further down payment despite not knowing what the issue was after months of the car being in the shop. I had to message the better business bureau just to get him to begin work on the vehicle again and by this point the electrical issue had somehow gone away and could not be replicated. I got charged over $1000 for my vehicle to sit in a parking lot for months and no diagnosis, and then was returned the vehicle with even more rodents nest and feces. Would not trust this shop, rates are high for low levels of trust and workmanship. More
by richx915
Employees Worked With
Bobby, Dustin
April 29, 2024
It was an awesome experience. Thank you so very much Nikki for your prompt and efficient service. Looking forward to serving Shelor Toyota in future as well. Thank you so very much Nikki for your prompt and efficient service. Looking forward to serving Shelor Toyota in future as well. More
by Rajeen
Employees Worked With
Nikki
April 18, 2024
The quote was detailed and easy to understand. The work was performed on time and with no issues. I consider Shelor Toyota to be fair and trustworthy. The work was performed on time and with no issues. I consider Shelor Toyota to be fair and trustworthy. More
by steveefox
Employees Worked With
Can’t remember names
April 08, 2024
Decent competitive prices. Decent inventory. Pricey oil changes. $24.99 oil changes are a thing of the past. Salesman is accessible, questions are answered. Decent inventory. Pricey oil changes. $24.99 oil changes are a thing of the past. Salesman is accessible, questions are answered. More
by anitapend63
Employees Worked With
Ashley, Brian
