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Shaw GMC Chevrolet Buick

Calgary, AB

3.6
421 Reviews

4620 Blackfoot Trail SE

Calgary, AB

T2G 4G2

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421 Reviews of Shaw GMC Chevrolet Buick

December 20, 2017

Personable staff ensuring everything is taken care of Worked with Billy, Tyler and Michelle. They offered great rates, found me the right vehicle and ensured everything was setup and delivered on time. Wo More

by Jordan L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Clark, Billy Tran, Tyler Watts
Dec 28, 2017 -

Shaw GMC Chevrolet Buick responded

Hi Jordan, We are so glad that we were able to help you find the right vehicle. We strive to ensure customer satisfaction, and hope you enjoy your new vehicle for years to come. Thank you for your review, but most importantly thank you for your business. Sincerely, Gady Firmeza, Used Sales Manager - (403)287-5912, gfirmeza@shawgmc.com

December 09, 2017

Poor service; unfriendly policy on refunds Spent 2-3 hours onsite to paper an offer; made a deposit; were slow to obtain financing; got a better deal at another dealer; informed Shaw gmc financ More

by Lostacustomer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Smith, Jason Sprague, Robert Mantei
Dec 14, 2017 -

Shaw GMC Chevrolet Buick responded

Hello; Thanks for taking the extra time and posting a review of your experience here at . I’m very sorry to hear about your recent experience with our dealership. We try our best to avoid these situations. Please contact me directly to see what we could do about this. I am sincerely sorry about the service you received. Thank-you again, Gady Firmeza, Used Sales Manager - (403)287-5912, gfirmeza@shawgmc.com

December 01, 2017

Excellent service Minh , Michelle, and Billy all were excellent and great customer service would recommend them to anyone,helped me get into a new vehicle I'm happy wit More

by Adrienne123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tran
Dec 14, 2017 -

Shaw GMC Chevrolet Buick responded

Hello Adrienne, Thank you for writing such a wonderful review about our team! We appreciate your feedback, and look forward to working with you again soon. In the meantime, be sure to follow our Facebook & Twitter so you can take advantage of our specials and incentives! Sincerely, Gady Firmeza, Used Sales Manager - (403)287-5912, gfirmeza@shawgmc.com

November 05, 2017

Great experience We were looking for a car and did research online, found a car that fit our budget and fir all our needs. I sent a message thru the site and within mi More

by Lausen23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Dhadda and Tim Nguyen
Nov 06, 2017 -

Shaw GMC Chevrolet Buick responded

Lausen, I am happy to hear that your time spent at was a pleasing experience. We pride ourselves on a high level of customer service. Congratulations on your new vehicle! We will pass along your appreciation to everyone as it will surely make therir day. If you have any questions or concerns, please come back to visit us. We are eager to see you again in the future! Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Gady Firmeza, Used Sales Manager - (403)287-5912, gfirmeza@shawgmc.com

October 27, 2017

Raj Dhadda was excellent help to me. He made sure that he came on his day off to make sure I got immaculate service. Thank you Raj More

by Sheinul Ladak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Dhadda. Amazing service from Raj went above and beyond providing excellent service on his day off. Thank you Raj.
Nov 06, 2017 -

Shaw GMC Chevrolet Buick responded

Hi Sheinul, We are so glad that Raj was able to help you find the right vehicle for you. We strive to ensure customer satisfaction, and hope you enjoy your new ride for years to come. Thank you for your review, but most importantly thank you for your business. Sincerely, Gady Firmeza, Used Sales Manager - (403)287-5912, gfirmeza@shawgmc.com

October 24, 2017

Amazing people, great company Even its a 4-minute drive from my place i never regret going to Shaw GMC-Blackfoot branch. People here are amazing especially Tin Nguyen and Raj Dhadd More

by nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tin Nguyen and Raj Dhadda
Nov 06, 2017 -

Shaw GMC Chevrolet Buick responded

Hi Nelson , We are so glad that Raj was able to help you find the right vehicle for you. We strive to ensure customer satisfaction, and hope you enjoy your new ride for years to come. Thank you for your review, but most importantly thank you for your business. Sincerely, Gady Firmeza, Used Sales Manager - (403)287-5912, gfirmeza@shawgmc.com

October 17, 2017

JP was great to deal with JP was very honest and helped resolve an issue long after the sale was made, I respect him for that. I would recommend him to my friends . More

by Ronald Ludwar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sprague
Nov 06, 2017 -

Shaw GMC Chevrolet Buick responded

Hey Ronald, Thank you for taking the time to write this review. We're so happy to hear that Jason was able to help you out! We're proud to have him as a part of our team. We hope your new vehicle treats you well. Contact us for anything, anytime. We're here to help! Sincerely, Gady Firmeza, Used Sales Manager - (403)287-5912, gfirmeza@shawgmc.com

October 02, 2017

Sean & Bob were great !! I was very impressed with Sean Mccollum and Bob Mantei . They were both very helpful and stayed late on the evening I purchased. Oh, I also got a grea More

by * Rick S *
Recommend Dealer
Yes
Employees Worked With
Robert Mantei, Sean McCollum
Nov 06, 2017 -

Shaw GMC Chevrolet Buick responded

Dear Rick, On behalf of the team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new ride in the future. Sincerely, Gady Firmeza, Used Sales Manager - (403)287-5912, gfirmeza@shawgmc.com

September 19, 2017

New 2017 GMC crew cab I just purchased a 2017 GMC crew cab. The service was excellent. Larry Bronson ensured every question was answered and everything was done to a T. More

by Doug S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tin Nguyen, Larry Bronson
Nov 06, 2017 -

Shaw GMC Chevrolet Buick responded

Hi Doug, thank you for giving us a perfect rating. Any feedback you have for us moving forward is more than welcome as we continue to strive to create the best service experience in the business. Sincerely, Curt Folkett, General Sales Manager - (403) 287-5913, cfolkett@shawgmc.com

September 19, 2017

Never going back Told them my battery was dead and was most likely the problem due to it being about 7 years old. Final bill for a simple battery change: $517.51 $80 More

by Adamsfly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clinton Carpenter
Nov 06, 2017 -

Shaw GMC Chevrolet Buick responded

Dear Adam, We are sorry to hear that you had a less than excellent experience in our service department. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not normal practice for us and we apologize that you did not receive the level of service you expected. We would appreciate the opportunity to speak with you regarding your experience. Please contact me at your earliest convenience as I would like to discuss your experience with you in further detail. Sincerely, Michael Tichbourne, Service Manager - (403) 287-5952, mtichbourne@shawgmc.com

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