Back

Shaw GMC Chevrolet Buick

Calgary, AB

3.6
421 Reviews

4620 Blackfoot Trail SE

Calgary, AB

T2G 4G2

Directions

By Type

421 Reviews of Shaw GMC Chevrolet Buick

February 18, 2019

Terrible I bought a vehicle that had problems from day one. They don’t answer the phone when I call. I have never dealt with more incompetent people. More

by Mel
Recommend Dealer
No
Employees Worked With
Jonathan Lam
February 01, 2019

Anything to get a deal done, at the cost of your credit. As a returning customer i am very disappointed at the treatment i received at Shaw GMC. Finance managers, specifically Billy Tran will go to great len More

by BB_85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Spriggs, Billy Tran, Joanna Charles
Feb 04, 2019 -

Shaw GMC Chevrolet Buick responded

Hi Bailey, Although we just spoke, I still need to respond to the reviews. As discussed today, we will be more diligent in explaining to the customers what is entailed when agreeing to proceed with an application, and that it may be more than one inquiry. As discussed with you a few weeks ago, it’s never our intention to do harm to our clients in any way. I do apologize if you feel this way. Our intention of shopping around is always with our clients needs first and foremost. We always want to get our clients the best interest rates possible. Many banks differ when it comes to interest rates, therefore the need to shop around. I also wanted to provide you with the link and statement from our previous discussion, direct from Equifax’s website “If you're shopping for a new auto or mortgage loan, the multiple inquiries are generally counted as one inquiry. The timeframes vary for these exceptions. All new auto or mortgage loan inquiries will show on the credit file; however, only one of the inquiries within a specified window of time will impact your credit score. Depending on the credit scoring model being used, the window of time varies from 14 days up to 45 days.” Source: https://www.consumer.equifax.ca/personal/education/credit-report/understanding-hard-inquiries-on-credit-report/ I’ve provided you with my personal contact info if you have any questions or concerns in the future. Sincerely, Billy Tran, Financial Services Manager, (403) 287-5908.

January 23, 2019

What do I want? I really enjoy working with Billy. He listens to what my needs are and helps me. The process is always so smooth, he’s approachable, reachable, and gu More

by AWright17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Morin , Billy Tran, Joanna Charles
Jan 24, 2019 -

Shaw GMC Chevrolet Buick responded

Thank you for writing such a wonderful review about our team! We appreciate your feedback, and look forward to our continued working relationship. Sincerely, John Smith, Pre-Owned Sales Manager.

January 15, 2019

Amazing Billy Tran, from Shaw GMC is amazing. Great people who work with you to get you into a vehicle you want. Easy peasy! Go see Billy! More

by Mandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tran
Jan 15, 2019 -

Shaw GMC Chevrolet Buick responded

Mandy, We are truly glad that Billy and the team was able to help you find the right vehicle for your needs. At Shaw GMC we are always striving to ensure a high level of satisfaction for all our customers. Thank you for your positive review and thank you for your business. Sincerely, John Smith, Pre-Owned Sales Manager.

January 12, 2019

Fantastic place! I’ve bought two cars from Billy now and I have to say that dealing with him was very easy! He knew exactly what I wanted and did whatever he could to More

by Will Fobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tran
Jan 15, 2019 -

Shaw GMC Chevrolet Buick responded

Mr Fobert, Billy is a very valuable team member here at Shaw GMC> He often goes above and beyond to meet our clients needs, and we are so pleased that was your experience. Thank you for your review. Sincerely, John Smith, Pre-Owned Sales Manager.

January 12, 2019

Excellent service I have purchased two vehicles from this dealership using Billy Tran and his team. They take of care all the fine details putting you in the car you w More

by Zandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sikora, Billy Tran, Tyler Watts, Joanna Charles
Jan 15, 2019 -

Shaw GMC Chevrolet Buick responded

Zandra, congratulations on your latest vehicle purchase from Shaw GMC. We will pass along your appreciation and kind words to everyone, as it will surely make their day. Sincerely, John Smith, Pre-Owned Sales Manager.

January 10, 2019

Best service in Calgary This is my sixth vehicle purchase from Shaw and the level of service from sales and finance has always exceeded expectations. I have always used their More

by Shane357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle , John Smith, Billy Tran, Joanna Charles
Jan 15, 2019 -

Shaw GMC Chevrolet Buick responded

Hello Shane, thank you for writing such a wonderful review about our team! We appreciate your feedback, and look forward to working with you again. Sincerely, John Smith, Pre-Owned Sales Manager.

January 10, 2019

I just bought a 2013 Buick a cool Buick acore Hi would like to thank Joanna Charles and her associates for there great service and patients .I am so happy and they were a great part in it 😆wo More

by Del@1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Charles
Jan 15, 2019 -

Shaw GMC Chevrolet Buick responded

Thank you for taking the time to write this review. We're so happy to hear that Joanna was able to help you. We're indeed proud to have her as a part of our team. We hope your new vehicle treats you well. Contact us for anything, anytime. We're here to help! Sincerely, John Smith, Pre-Owned Sales Manager.

January 09, 2019

Excellent dealership with excellent serivce Got my first vehicle from here! Such an easier process than expected. Took me 6 days for the process to get a used vehicle from them. Found it Friday More

by WilliamBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessey, Michelle, Billy Tran, Joanna Charles
Jan 10, 2019 -

Shaw GMC Chevrolet Buick responded

Our team here at Shaw GMC is very happy to hear that your time spent at our dealership was a great experience. We certainly pride ourselves on a high level of customer service. It also means so much to see you referred to us but also you're now willing to also refer Shaw GMC to your circle of influence. Sincerely, John Smith, Pre-Owned Sales Manager.

December 05, 2018

Amazing!!! Randy is amazing! He helped us find a SUV with the options that we wanted. He is very knowledgeable and answers all your questions, if he dose not kno More

by MichelleM01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Clark, Billy Tran, Joanna Charles, Randy Macfarlane, Randy Macfarlane
Dec 06, 2018 -

Shaw GMC Chevrolet Buick responded

Thank you so much Michelle for the 5 star review. We look forward to servicing your vehicle in the future. Sincerely, John Smith Department Manager Shaw GMC.

...
17
...