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Serra Honda O'Fallon
O'Fallon, IL
83 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 83 reviews
May 29, 2024
Kreg quickly answered my email inquiring about a vehicle I saw on the lot on a Sunday, I made an appointment for the next day and walked out with keys to my dream car. The transaction was very smooth. Kreg I saw on the lot on a Sunday, I made an appointment for the next day and walked out with keys to my dream car. The transaction was very smooth. Kreg understood our needs and helps make our dream a reality. We couldn’t be happier with the service we received and how quick and painless the process was. More
by angel.edson610
Helpful May 29, 2024
TJ was great to work with, any questions we had, he answered. Worked very hard to get the deal done. Will definitely contact him for our next vehicle purchase. answered. Worked very hard to get the deal done. Will definitely contact him for our next vehicle purchase. More
by Kim
Employees Worked With
May 28, 2024
What a great experience. TJ and the Manager on duty (Avo) worked very hard for my business. Even the finance office process was easy and pleasant. I was out the door w keys i TJ and the Manager on duty (Avo) worked very hard for my business. Even the finance office process was easy and pleasant. I was out the door w keys in an hour. More
by Edwardsali
May 27, 2024
I enjoyed and liked my sales person but I did not enjoy dealing with the finance department at all. dealing with the finance department at all. More
by newslettersandreceipts
Employees Worked With
May 26, 2024
Serra Honda and especially TJ Hurt provided an enjoyable, pressure free car buying experience. TJ focused on what we wanted and let us explore options. We found the perfect vehicle. When you walk into Serra pressure free car buying experience. TJ focused on what we wanted and let us explore options. We found the perfect vehicle. When you walk into Serra Honda, do yourself a favor and ask for TJ Hurt. More
by Jworkman
May 26, 2024
Serra Honda car buying was a very good experience. Tyler Z was very informative on all details regarding our CRV purchase! Tyler Z was very informative on all details regarding our CRV purchase! More
by TZ
Employees Worked With
May 24, 2024
Jose was great! Super easy process, we never felt rushed or pressured into any unnecessary options. He explained everything perfectly. We would use him again! Super easy process, we never felt rushed or pressured into any unnecessary options. He explained everything perfectly. We would use him again! More
by sltrebing
Employees Worked With
May 22, 2024
Hands down one of the easiest purchasing experiences. He provided a sales experience that was centered around my wants and needs. I would recommend him and still do to anyone I know looking for vehicle. He provided a sales experience that was centered around my wants and needs. I would recommend him and still do to anyone I know looking for vehicle. More
by Weshindi
Employees Worked With
