Schomp Honda - Service Center

Terrible, TERRIBLE, scam. I went in a month ago for a technical issue with my door. They tried to charge me for a part they replaced that didn't fix the issue. I refused and s I went in a month ago for a technical issue with my door. They tried to charge me for a part they replaced that didn't fix the issue. I refused and said I'd return when the back-ordered part was in stock. I came back in to fix my door, and they informed me that I needed a new alternator because a spool valve was leaking on it. They claimed it needed jumping twice, and that if I didn't replace the alternator, and a new battery for $2,000 They said "I may be in a worse situation, likely a tow to the nearest shop" Since I hadn't needed to jump my car recently I felt this was shady. It was weird to me they didn't immediately bring me my car but took it back into the shop before returning it to me after I paid. Against their recommendation, I left and immediately took it to Brakes Plus nearby. Breaks Plus informed me the battery was at 86% life and the alternate was bone dry. Confirming I was being scammed, not once but twice. Do not get your Honda serviced here. you'll end up buying more than what you need. More

Came in for a replacement battery, and a stuck key. In the past replacing a battery that had died fixed the stuck key problem. I requested aid in removal of the key from the ignition. The mechanic tork In the past replacing a battery that had died fixed the stuck key problem. I requested aid in removal of the key from the ignition. The mechanic torked the key to the point it came out but broke the ignition switch. Now key registers it is in the vehicle and I can't remote lock car or use fob features. I came back in and was charged over $200 to be told what I already knew. Not the best service I ever received period. More

Great performance as well as communication. I worked with Jarrod recently, and same as prior experiences, he is the consummate professional, listening to my concerns, questions, and on point w I worked with Jarrod recently, and same as prior experiences, he is the consummate professional, listening to my concerns, questions, and on point with his responses and recommendations. More

Was told my Element needed almost $1,700 worth of work which included replacing an O2 sensor and the brake master cylinder because it was cracked and leaking. Feeling like the price was too high, I took m which included replacing an O2 sensor and the brake master cylinder because it was cracked and leaking. Feeling like the price was too high, I took my car to another mechanic for a 2nd opinion. The result? There was nothing, NOTHING wrong with my brake master cylinder. The mechanic said all Schomp had to do was remove and/or clean the part and they would have seen that it was fine. So Schomp was prepared to charge me over $700 for a part I didn't even need simply because they're lazy and greedy. Avoid like the plague!!! More

I brought my car in for an oil change and was told at drop off that the charge would be $139. I thought is was a little pricy but agreed. I was not told that it would be extra to rotate the tires and rep drop off that the charge would be $139. I thought is was a little pricy but agreed. I was not told that it would be extra to rotate the tires and replace rear differential fluid. When I picked up the car I was told that the charge was going to be $275.25…yes, you read correctly…$275! When I asked about the difference in price I was blamed for misunderstanding and told that I had signed electronically an agreement that allowed them to charge me this. I’ve never in my life been charged for labor when I’ve gotten my oil changed. The labor alone was $174.27. Most overpriced “oil change” I’ve had. Won’t be returning. More