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Schaller Acura

Manchester, CT

4.9
1,105 Reviews
Serving the Greater Hartford and Manchester area since 1986, Schaller Acura, located at 345 Center St. in Manchester, CT, is your premier retailer of new and Certified Pre-Owned Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
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345 Center St

Manchester, CT

06040

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Showing 1,105 reviews

April 19, 2024

I recently purchased a used vehicle from Schaller Acura and my experience has been incredible. From start to finish, Mike Uhlman was so helpful and made this process so easy for me. He was sincere, honest, More

by olivia.sullivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Uhlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bansak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Schaller Acura responded

Thank you Olivia for this WONDERFUL recommendation & review of your sales experience with Mike!! We're so happy to hear that you had a comfortable and low pressure visit. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you! We look forward to welcoming you back for your first oil change! Congratulations on your purchase!

April 18, 2024

The dealership was very professional In providing information and answering any questions that I had. Mitch Miller was very helpful in walking me through all the particulars that the new cars now of More

by DLK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Savo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Schaller Acura responded

Thank you for leaving this AMAZING 5 star review of your sales experience with Mitch! We're so happy that you left us feeling informed and comfortable in your new Acura! We are always here to provide you with top-tier service, and we're so glad that was reflected in your visit! Congratulations on your new Acura!

April 17, 2024

This was our second Acura we leased at Schaller. We had a great experience with Michael Uhlman the first time we leased a car, and went back to him for our second vehicle. Mike is patient, thoroug More

by aftebbetts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Uhlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bansak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Schaller Acura responded

Thank you for this wonderful review of your SECOND sales experience with Mike! We're so happy to hear that you had another positive experience with us and found an MDX to lease! Congratulations on your new Acura!

April 16, 2024

I had a very pleasant experience buying this car . I had hoped for a low pressure sales pitch and got it. More

by discles23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitch Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bansak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Schaller Acura responded

Thank you for this excellent 5-star review of your sales experience with Mitch and Mike! We're so glad our team were able to help find the right Acura for you in a low pressure and comfortable environment! Congratulations on your Acura!

April 11, 2024

Purchase was an easy process with Mitch. He was friendly to work with and not pushy. More

by senoritad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Schaller Acura responded

Thank you for this terrific 5-star review of your sales experience with Mitch! We're so happy to hear that you had a relaxed and pleasant purchasing process and that Mitch helped you find the right Acura for you! Congratulations on your new Acura!

April 08, 2024

We recently purchased a used vehicle from Schaller Acura and our experience from start to finish was excellent. When I arrived at the dealership Michael Uhlman greeted me. I was immediately impressed with More

by Dan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Uhlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Schaller Acura responded

Thank you Dan for this spectacular review of your sales experience with Mike! We pride ourselves on making the sales process as stress-free and comfortable as possible, and we're so glad that came through in your visit! Congratulations on your vehicle & thank you for choosing Schaller Acura!

March 30, 2024

Mitch was the first person who greeted us and was immediately helpful without being too pushy. I usually hate the car buying process and I usually walk out as soon as the salesperson opens their mout More

by Nanananana
Recommend Dealer
Yes
Employees Worked With
Brian Savo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Schaller Acura responded

Thank you for leaving this amazing review of your sales experience with Mitch! Schaller Acura prides itself on making the car buying process as stress free and comfortable as possible, and we're so happy that was reflected in your visit! We look forward to seeing you in service for your first oil change! Congratulations on your new Acura!

March 08, 2024

1. There was an accident inside the shop involving my vehicle. My vehicle had fell off the lift from the instructions of Jason Stone. And there were no repairs or inspections done. 2. My vehicle nev More

by travisbentley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Coughlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeLaCruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Schaller Acura responded

Travis, we're sorry to hear you feel that way. We did respond to you privately but do want to note your vehicle did not fall off a lift and it was inspected before it was returned and the technician reported it was safe for the road. Please feel free to contact our Service Manager with any other concerns.

Mar 08, 2024 -

travisbentley responded

It most definetly fell off the lift! When i went in for service I forgot my work badge inside my car and Jason took me into the shop floor where his directions caused my car too fall off the lift. I saw it. Jason Stone saw it. As well as the technician that worked on my car. Thats when my car started having problems!! Look at the cameras in the shop floor! Jason knows it happened. Very dishonest shop!! I have brought my car to be serviced gere for years and this is how they treat their loyal customers!!!! Do Not Recommend Schaller Acura!!!!

Mar 11, 2024 -

Schaller Acura responded

We're sorry you feel that way. We tried to address your concerns when you were last here in 2023. If you have any further questions, comments, or concerns please feel free to contact our Service Manager Gary Bradshaw.

Mar 11, 2024 -

travisbentley responded

Your poor service is the reason I was last there in 2023. If anyone is reading this, honestly please rethink having your car serviced here!

February 14, 2024

I had a really good experience at Schaller my salesmen Mitch was GREAT! Thank u More

by Elaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Schaller Acura responded

Thank you Elaine for leaving this GREAT review of your sales experience with Mitch! Congratulations on your new Acura!

February 01, 2024

Been going to Schaller Acura for years and the service is always outstanding. Most recent service was typical and oh they include a service coupon without me asking. They are honest and I trust them. That More

by dcarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Schaller Acura responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed another positive experience with our service department! We greatly appreciate your loyalty to us & that you took the time to share this great review! We'll be sure to share it with Brian and the rest of our service staff! We look forward to welcoming you back soon!

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