Russ Darrow Kia of Waukesha

They got my recall service on a 2014 Sorento scheduled within a week. The service call went very well, professionally done and a clean car to take home. within a week. The service call went very well, professionally done and a clean car to take home. More

My experience with dealer got off to a rocky start as we came in to test drive and purchase a car we liked and had to deal with things on our end we asked to put money down to hold it which they told me the came in to test drive and purchase a car we liked and had to deal with things on our end we asked to put money down to hold it which they told me they couldn’t but would hold it for us. The next day someone came in a purchased the vehicle. We did come back and purchase a vehicle but it was that experience that put a sour taste in our mouth to possible not come back. Vehicle is great but over all experience I was not satisfied with. More

I recently purchased a 2024 Kia Sportage from the Kia dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally greeted us with a warm smile and a friendly demeanor. He took the time to understand our needs and preferences, making us feel valued and heard. His knowledge about the Kia Sportage was impressive, and he patiently answered all of our questions, ensuring we were well-informed about our decision. Wally's exceptional customer service made the entire buying process smooth and enjoyable. He was attentive, professional, and genuinely cared about finding the right vehicle for us. Even after the purchase, he followed up to make sure we were happy with our new car. If you're in the market for a new vehicle, I highly recommend visiting the Kia dealership and asking for Wally. His dedication to excellent service and customer satisfaction truly sets him apart. We love our new Kia Sportage and are grateful for the fantastic experience! More

Xavier Troupe made everything easy and fast. He also gave me a great first buy experience on my new Chevrolet. Thank you Kia of Waukesha. He also gave me a great first buy experience on my new Chevrolet. Thank you Kia of Waukesha. More

Very easy to talk to, helpful and friendly. I felt very comfortable with them. Excellent job. I felt very comfortable with them. Excellent job. More

I am very pleased with my new Kia Telluride, they went out of their way to get the color I wanted. Very pleased with my salesman Kaze, and everyone at the dealership. Our grandchildren love the new ride! out of their way to get the color I wanted. Very pleased with my salesman Kaze, and everyone at the dealership. Our grandchildren love the new ride! More

They were fairly helpful. And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And a vehicle inspection was not done even though the sticker and salesman assured us it was. Had to bring car back the next day for service that took hours. Not a good experience More

Wally follows through with what he says. He even saved a special water bottle of mine He even saved a special water bottle of mine More

Katie was great to work with. She knew the answers to my questions and helped me with my decision. She worked diligently to get my deal done quickly. Pleasure working with her. She knew the answers to my questions and helped me with my decision. She worked diligently to get my deal done quickly. Pleasure working with her. More

We worked with Xavier who went above and beyond. He assisted us in identifying key features that were important to have in our next vehicle. After this Xavier took it a step further by locating the He assisted us in identifying key features that were important to have in our next vehicle. After this Xavier took it a step further by locating the right vehicle and had it quickly brought in for us. They gave us a fair trade in value on our 2020 Kia to put towards our new 2024 Kia. I highly recommend others to bring their business Xavierat Kia of Waukesha!! More