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El Monte Nissan

El Monte, CA

4.2
50 Reviews

3428 Peck Rd

El Monte, CA

91731

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Showing 50 reviews

October 29, 2023

Untrustworthy they told me l needed a cabin air filter when I opened it was clean. Just trying to make a quick buck out of me.Never coming back Rather taking my car to other reliable place More

by gallo1rooster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 29, 2023 -

gallo1rooster responded

Not professional, not reliable

Oct 29, 2023 -

gallo1rooster responded

Went to get service on my Nissan sentra and I was informed l needed a cabin air filter which I replied l will replace it myself. Being an lndustrial Engineer retired I bought the filter and the filter was clean they lied to me and never even checked it

April 22, 2023

Diana was great today in helping me with my service at El Monte Nissan. Michael was great too helped me out. I’ll be returning with my next Nissan. More

by The boss 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
February 21, 2023

Terrible experience with Henry. Upon arriving I was double booked with Diana and Henry soon took over the car buying details. First when he was trying to over the price of the vehic More

by A Lopez
Recommend Dealer
No
Employees Worked With
Henry
Feb 23, 2023 -

El Monte Nissan responded

Hi A Lopez, we regret to hear that your recent experience was anything less than exceptional. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (626) 350-8868 so we can work towards a resolution. We look forward to hearing from you.

November 14, 2022

Henry and Hiro went above and beyond to help me purchase my new Nissan Altima. As a first time buyer I was nervous and didn’t know where to start. They made it so easy and smooth. I was not expecting to dri More

by Diana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry , Hiro Sayama
Nov 16, 2022 -

El Monte Nissan responded

Diana, thank you for your positive feedback about El Monte Nissan! We strive to surpass all your expectations, which you reflected in our short survey. You may receive a more comprehensive survey soon with additional questions. This emailed survey from Nissan is an invitation to provide more specific details regarding your recent sales experience. Please take the time to fully complete as it helps us to evaluate your experience with us. Thank You in Advance,

November 12, 2022

Arrived to get service on my vehicle. Once arrived was greeted by a gentleman asked for my information took car back. Josh and Leo helped with my vehicle maintenance. The manager Hiro cam More

by A.w.sotelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo, josh, Rolando Frias, Hiro Sayama
Nov 15, 2022 -

El Monte Nissan responded

A.w.sotelo, thank you for your positive feedback about El Monte Nissan! We strive to surpass all your expectations, which you reflected in our short survey. You may receive a more comprehensive survey soon with additional questions. This emailed survey from Nissan is an invitation to provide more specific details regarding your recent service visit. Please take the time to fully complete as it helps us to evaluate your experience with us. Thank You in Advance!

September 30, 2022

Professional, knowledgeable and helpful staff. Thank you advisor Gerardo Frayre! Highly recommended for vehicle services More

by Lagunagln8104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Frayre
Oct 04, 2022 -

El Monte Nissan responded

Lagunagln8104, thank you for your positive feedback about El Monte Nissan! We strive to surpass all your expectations, which you reflected in our short survey. You may receive a more comprehensive survey soon with additional questions. This emailed survey from Nissan is an invitation to provide more specific details regarding your recent service visit. Please take the time to fully complete as it helps us to evaluate your experience with us. Thank You!

September 27, 2022

Service was efficient, quick, and courteous. Gerardo & Eddie were helpful. I appreciate your help! I will bring my Rogue here from now on. More

by bricio67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo (manager) & Eddie (service tech)
Sep 27, 2022 -

bricio67 responded

Thank you for going out of your way to fix a problem another dealer caused. This type of service is noteworthy👍🏽

Sep 28, 2022 -

El Monte Nissan responded

Hi Bricio67, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2022

Every opportunity I get to have my Nissan serviced, I visit the great staff at El Monte Nissan. Its a pleasure to hear Diana's or Pink's voice when reaching out to remind me I need service. My Nissan wou More

by fivepointtwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Ramos, Kuo Min Chu
Sep 28, 2022 -

El Monte Nissan responded

Fivepointtwo, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 09, 2022

Great service! ! Jacob in sales, Edgar in the service department and Hiro the sales manager were all super friendly helpful and amazing. Definitely happy I came here More

by perez.juana33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiro Sayama, Jacob Hidalgo
Sep 14, 2022 -

El Monte Nissan responded

Hi Perez.juana33, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 15, 2022

Alex Chan is the nicest salesman! He spend hours helping me to choose my pre-own vehicles. He also got me finance and got me really affordable monthly payment. If you come to El Monte More

by ca6lll123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jacobo, Hongji Shang, A.C. Chen, Rolando Frias, Kerry Li, John Ancheta
Aug 19, 2022 -

El Monte Nissan responded

Ca6lll123, thank you for your positive feedback about El Monte Nissan! We strive to surpass all your expectations, which you reflected in our short survey. You may receive a more comprehensive survey soon with additional questions. This emailed survey from Nissan is an invitation to provide more specific details regarding your recent sales experience. Please take the time to fully complete as it helps us to evaluate your experience with us. Thank You in Advance, Hiro Sayama General Manager

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