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Ron Tirapelli Ford - Service Center

Shorewood, IL

4.2
60 Reviews

60 Reviews of Ron Tirapelli Ford - Service Center

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June 01, 2024

Fast and honest. Helped when traveling cross country. Service and parts are very helpful and understanding. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dykema
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Brought my vehicle in for the works and it took 2 hours to do. I have never waited this long before. The next day I start my vehicle and it says I need an oil change. Drive back to the dealership for them More

by Rowzee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan 1st year mechanic
May 22, 2024

My service rep Heather was excellent keeping me updated on my repair status, and explaining in detail what my service entailed. More

by Jackie G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
May 21, 2024

I bought 2015, 2021,&, 2023 F150s from Tirapelli Ford. I have all of them serviced there. They are fast & efficient. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John May
May 04, 2024

Great service, great price, minimum wait time, good quality of work performed, people with great courtesy More

by Bertaguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Courteous, efficient, and provides a customer with honest information. The only Ford dealer in the area that I trust. More

by Stephanie S. Poch. ? What you mean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Very good to work with and scheduling my vehicle. Checked everything out that I needed and fixed it all with in the time said More

by williamhoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
March 30, 2024

If getting service on your vehicle here, beware. Service was covered by warrant but since Ron T Ford and warrant company didn't agree on price, Ron T Ford did the work and then charged me without an More

by Brandonahunt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
March 14, 2024

I have never had any issues that the dealership didn't make sure got fully fixed and resolved. Abe, the service advisor, always made sure I knew the status of the work and that if I had any questions, th More

by TMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
March 13, 2024

Abe was very informative and kept us updated on the status of the repairs on our Explorer! More

by deannamcdowell52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Arellanas
1
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