Ron Hodgson Chevrolet Buick GMC
St. Albert, AB
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Hi, I want to say that I am impressed with Dean, and the whole crew at Ron Hodgson in St. Albert. As I was looking around on the internet for vehicle sales, I found an SUV at Ron Dodgson and decided to call whole crew at Ron Hodgson in St. Albert. As I was looking around on the internet for vehicle sales, I found an SUV at Ron Dodgson and decided to call to inquire. Dean answered the phone with enthusiasm, happiness and cheerfulness. We spoke for a few minutes about what I was looking for and I went down to the dealership to take a look at what was available. Dean was very helpful and interested in finding a vehicle that suited my needs and the needs of my children. After taking a couple of test drives we came to the conclusion that there was nothing on the lot that I was looking for except a GMC Acadia which I thought had too many km. Dean said he would take a look around and see what was out there. I took the Acadia for a day and fell in love with the way it handled, I felt safe in this vehicle. I talked to Dean the next day, which was his day off, and he said he found a vehicle and said it was in another town and felt it could be at the dealership the next business day. However, because I fell in love with the Acadia I decided to buy it instead of waiting for another vehicle that I may not like anyway. Threw this process Dean was very helpful and interested in finding us the right vehicle and that he did. He was the kindest, gentlest, funny, compassionate and understanding salesman I have ever met and would recommend Dean and the dealership when looking for your next vehicle. An A+ job! More
This is the second pre owned vehicle we have bought from coach and would buy the next 20 from him. The service is great and they are always more than happy to help with any issue. I highly recommend the g coach and would buy the next 20 from him. The service is great and they are always more than happy to help with any issue. I highly recommend the group in the used car area. Both vehicles have been like brand new and a call a few hours after you get home is always in store to make sure you are happy . More
Phoned the dealership.....talked to Shane about a Chevrolet Spark .....Shane checked into my request and stated the vehicle I was looking for is available. Shane and I arranged on-site viewing of Chevrolet Spark .....Shane checked into my request and stated the vehicle I was looking for is available. Shane and I arranged on-site viewing of the vehicle. Considerable comfortable discussion took place.....we took the vehicle for a test drive and we were impressed with the vehicle. Lengthy discussion again arose over a coffee as to purchase price, warranty etc.. A good price was quoted by Shane....we liked the price and I agreed to make the purchase. Throughout the finalization of the transaction Shane was attentive to our requests etc. and likewise his Sales Manager and the Financial Officer, the rapport was , in my opinon, excellent. I felt very at home throughout the whole experience. If I were to purchase another vehicle I would definitely contact SHANE OSEPCHUK at RON HODGSON in ST. ALBERT, ALBERTA. More
The first place we went to was Go Auto, where we had a bad experience. So my Dad convinced me to go to Ron Hodgsons. I got a card from someone named Coach who was very nice and helpful. The card he gave m bad experience. So my Dad convinced me to go to Ron Hodgsons. I got a card from someone named Coach who was very nice and helpful. The card he gave me was for Dwayne. At first Dwayne was helpful and tried to find something that would work for us. He found us a vehicle that we agreed on and we started with the financing process. All of the financing was going through my Dad since he has better credit. My Husband was not convinced this was the vehicle for us, so I finally got him to talk to Dwayne to get all of the info. When Dwayne talked to my Husband he gave the impression like I am dealing with your father-in-law, not you. I still somehow managed to talk my Husband to go ahead with this vehicle. I got a call from my Dad the next day and he said everything has gone through it is ready to pick up. We went to go get it and as soon as we got out of our vehicle Dwayne came out without ever having met us and said "it's not here", he didn't introduce himself, shake our hands or anything. He was very rude so we left after he tells us it went in for a final inspection and cleaning. I got a call from Chelsey in the finance department and I explained to her our experience and she apologized and helped us with the insurance information and told me she would get someone else to call me from Ron Hodgsons. I got a call about 5 minutes later from Todd, who was very helpful and answered any questions we had and put us at ease. The next day at 11:00am we still hadn't heard anything so my husband called Todd and was told that the tie rods didn't meet the requirements and were being replaced than it would be detailed. If we would have known this in the first place we wouldn't have thought about backing out of this deal. We thought it was in an accident or something, once we were told what was going on we felt alot better about the whole thing. When I picked up the vehicle I had my toddler with me and I was sick. Todd was fantastic, he came out as soon as we got there,asked if we needed anything. He walked me through all the paperwork and helped me transfer the stuff from my old vehicle into my new one. He explained how everything worked and asked if I had any questions. He was awesome trying to keep my grumpy daughter occupied and even rinsed off my license plate for me. I would recommend this company again but I would tell anyone to deal with Todd or Coach and stay away from Dwayne. More
We bought a 2010 Chevy Equinox from Ludwig at Ron Hodgson. The buying experience couldn't have been better! We got exactly what we were looking for, with a price tag to match. We drove it for a month Hodgson. The buying experience couldn't have been better! We got exactly what we were looking for, with a price tag to match. We drove it for a month or so, and we were starting to have a couple problems with it. Ludwig made sure everything got taken care of for us, and even went as far as to make sure our deductible was taken care of. I can't say enough about the service we got from Ludwig, and when it's time to purchase our next vehicle, we will definitely be going back to see him! Vanessa More
James was very helpful. He listened to what I was looking for, then narrowed it down to cars that fit my criterion. I drove 4 cars and he had me rate them compared to my ideal car for me. I found a looking for, then narrowed it down to cars that fit my criterion. I drove 4 cars and he had me rate them compared to my ideal car for me. I found a ten! for me. Thanks More
Ron Hodgson had a GREAT selection of used vehicles to look at and choose from. When we were looking for a truck and Bob Robbins did an excellent job showing us our options, he was very straight forward w look at and choose from. When we were looking for a truck and Bob Robbins did an excellent job showing us our options, he was very straight forward with what our options were. Bob was very friendly and patient with us, which was important as its tough buying a vehicle when its just two adults but we had the added challenge of bringing our 2 year old son with us. Bob and the rest of the sales team were so good with all of us and we had a GREAT time buying the perfect truck. THANK YOU BOB and sales team. More
Ludwig Ernst was likable from the moment he interduced himself, not pushy or phony. He made sure we got the most reasonal price.The other gentalmen in the office were alsoseamed genuinely happy to be work himself, not pushy or phony. He made sure we got the most reasonal price.The other gentalmen in the office were alsoseamed genuinely happy to be working there. More
When we came to Ron Hodgson we weren't really sure what we were looking for and Thomas Nordin came to our assistance. Not being pushy at all and allowing us time with the vehicle in question to take what we were looking for and Thomas Nordin came to our assistance. Not being pushy at all and allowing us time with the vehicle in question to take it for a few days to see if we would like it or not made our experience with purchasing a new vehicle a very pleasant experience. Thomas wasn't there when we picked up the vehicle which we wished he could have been, but Bob Warren helped us that day and I must say we were as well thoroughly impressed with Bob's honest approach with us purchasing our new vehicle. If we could add as something for the future maybe having the person being present upon pick up, being more aware of the many features that our new vehicle has would have been a benefit. We understand that the new vehicles have many new features but it would have been very helpful to have everything explained rather than at one point saying to go to this page and follow the instructions on a certain item as he wasn't sure about this feature. We also had asked not to have the advertisement on the vehicle which we were told that we wouldn't have it on upon pickup, but unfortunately we do have that on, so now have to come back in and have it taken off on our own time hoping it doesn't damage our brand new vehicle now. Overall, our experience was a good one with the wonderfully patient and honest people working there. More