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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.7
473 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 473 reviews

May 31, 2024

Excellent job with repair they keep me informed everything that was going on daily with a text with repair .great job! More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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May 31, 2024 -

Rivertown Ford responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 29, 2024

Rivertown Ford always delivers great service. I feel safe trusting my vehicle maintenance. as well as that of my grandchildren to their service department. More

by Wenrobcol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Tyler, Robbie Andujar, Tom
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May 30, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 29, 2024

Service was prompt. They are knowledgeable, kind and helpful. I felt like I was in great hands. More

by jenellnreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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May 30, 2024 -

Rivertown Ford responded

We're delighted to learn that your experience was prompt! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 26, 2024

Always provides great service with ease of access and dependable work. Service advisors are easy to talk to and relay concerns or issues if there are any. They always make sure all your needs are taken More

by jeff12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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May 29, 2024 -

Rivertown Ford responded

It's fantastic to hear that you consistently receive great service with ease of access and that your needs are always taken care of by the service advisors. Effective communication and reliability enhance the overall experience. Thank you for choosing us!

Helpful
May 26, 2024

I have a GMC and still bring my suv here due to the better service and better prices. Hunter Brown is my service advisor and is knowledgeable and personable. More

by csondia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Brown
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May 29, 2024 -

Rivertown Ford responded

It's great to hear that you're happy with the service and prices at the dealership for your GMC SUV. Having a knowledgeable and personable service advisor like Hunter definitely adds to the positive experience.

Helpful
May 25, 2024

Service writer on top of game Very knowledgeable when it came down to my F150 More

by H. Dwight Woodham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
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May 27, 2024 -

Rivertown Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 25, 2024

Outstanding customer service & customer care. Mr Hunter was a great help with everything. From dropping off my Ford Bronco, to picking up my rental, and then pickup day for the truck. I am a happ More

by Ashley Faumuina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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May 28, 2024 -

Rivertown Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
May 25, 2024

They are efficient and treat you well. It was a pleasure purchasing a car from here and their service department is very friendly and knowledgeable. Will continue to return. More

by Justin8106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 28, 2024 -

Rivertown Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 24, 2024

Great Hospitality. I never gave a problem when I'm there. I'm always out in reasonable time. I will certainly return More

by katerichey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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May 24, 2024 -

Rivertown Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 24, 2024

Mrs. Lacey was so nice. She answered every question that I had. She made sure I was highly satisfied through the whole process! More

by Shandsome1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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May 24, 2024 -

Rivertown Ford responded

We're delighted to learn about your positive experience and the great assistance provided by Lacy! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
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