"Excellent car buying experience at Richmond Subaru."
Had the pleasure of meeting and working with Mike Lee of Richmond Subaru. Mike was very helpful in helping us choose the right Subaru for our family's needs. Communication and follow up was outstanding, and we can really tell how much he values his customers and prioritizes customer satisfaction at all times. After we negotiated a price, the paperwork was quick and painless. The dealership itself is small but comfortable. Parking was a bit tough but it shows how busy they are. I have not have the chance to visit their service centre but will post a separate review of that later on. If you are looking for a Subaru, go see Mike Lee.
I've been driving Subaru's for the past 4 years and previously tried multiple dealerships before landing at Richmond Subaru. Since the beginning, the sales staff have been extremely friendly, helpful and loaded with information. The follow up or "after purchase" with both sales and service departments are fantastic, everything with this team feels sincere without the "cheap car salesman" approach.
Overall it's a great dealership, and I'm always happy to bring my car in for regular service and to speak with sales.
"Good service "
We purchased a Subaru from this dealership shop today The service was friendly and attentive with good attention to detail throughout.Even though they were very busy MIke stayed with us to answer all our questions and demonstrate the features of the vehicle.
The dealership was clean and well organized and we were always well informed.The staff wet professional and courteous