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Richmond BMW
Richmond, VA
1,169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,169 reviews
April 24, 2024
Advisors are pleasant and try to keep you updated on vehicles progress. Technician doing state inspection noticed one tire was not the same as the other 3 (all tires purchased at same time), kudos to t vehicles progress. Technician doing state inspection noticed one tire was not the same as the other 3 (all tires purchased at same time), kudos to technician since I've had tires x 3 yrs. More
by dennis.connell
Employees Worked With
Travis Pearson, Allen Grim
Helpful April 16, 2024
When I come in to BMW to get my car serviced, Tom is exceptional, always spot on, very personable and takes good care of our needs as a customer. So when I have to come in, I don’t dread getting my car exceptional, always spot on, very personable and takes good care of our needs as a customer. So when I have to come in, I don’t dread getting my car serviced:-) More
by sassyaberger
Employees Worked With
Tom
April 13, 2024
Excellent automotive service and customer communication. All requested work was performed and a couple previously unknown problems were quickly repaired. All requested work was performed and a couple previously unknown problems were quickly repaired. More
by ronswin
Employees Worked With
Va
April 08, 2024
This dealership does great work and are really time conscious. The onl y negative thing I can say about this trip to the dealership is that they noted all the things I could/should get done but didn' conscious. The onl y negative thing I can say about this trip to the dealership is that they noted all the things I could/should get done but didn't suggest any of the coupons or discounts available for these expensive repairs. More
by Silkyshooter24
Employees Worked With
Dont know
April 04, 2024
Although Marteen was the second person to work with for the duration of my vehicle being shipped. It was a pleasure to work with him and I’m completely satisfied with my purchase. The vehicle is so much mo the duration of my vehicle being shipped. It was a pleasure to work with him and I’m completely satisfied with my purchase. The vehicle is so much more than I anticipated. Glad to be back in the BMW family. More
by jmac_10
Employees Worked With
Marten Wahba, Lazarus Joyner
April 02, 2024
Quality BMW dealership and service center. Never had a disappointing experience with the service people or technicians. Great communication. Never had a disappointing experience with the service people or technicians. Great communication. More
by thomas.gearhart1
Employees Worked With
Thomas G
March 29, 2024
Excellent experience. Stephanie is great and held vehicle for me due to circumstances and guided me through the process with ease. Danesh as well in finance. Would recom Stephanie is great and held vehicle for me due to circumstances and guided me through the process with ease. Danesh as well in finance. Would recommend this dealership to anyone. More
by LEE
Employees Worked With
Stephanie, Steve Lerner
