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Richland Motors Chevrolet GMC Buick

Roswell, NM

not yet
rated
48 Reviews

2601 West 2nd Street

Roswell, NM

88201

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Showing 48 reviews

October 20, 2023

For 3 days we emailed back and forth jist to get a total price "out the door" with shipping. I said i need no financing. I gave my complete address. What game are they playing. They want me to agree to the More

by 2018abarth500brilliantered
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kimberly Talbert, Maria Castillo
September 15, 2021

Rated 1 Star because they are as low as it goes. Incompetence, lies and excuses. What else can you say, they're a joke. They promise you something, and don't deliver. Constant lies. More

by jboat47
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Roscoe
January 22, 2020

Internet department is ridiculous. Saw a couple trucks on Autotrader that I liked they both said new trades didn’t even have pictures because they just took them in. Hit of course they were sold already. Eve More

by KP
Recommend Dealer
No
Employees Worked With
Melina Nathan and Maria Castillo
Feb 25, 2020 -

Richland Motors Chevrolet GMC Buick responded

I take your feedback seriously and I am concerned regarding our services. Please take a moment to reach out to me. I would like to hear more details and look into your situation. Our customers are very important to us, and I would appreciate the opportunity to hear from you. Best Regards, Maria Castillo BDC Manager mcastillo@richlandnm.com

July 09, 2019

shoved to the side made a 2 week out appointment with them 9:00 am on a Friday, left my Chevy truck . never heard from them till I called at 5:10 pm to find out what's g More

by screwed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
christain
March 28, 2018

Great customer services. I would recommend to everyone I know and who I see in my new car to go to desert sun motors for their next new vehicle. More

by Carlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin
March 07, 2018

Great service and customer service Got my truck serviced in an appropriate and timely fashion....Well mannered customer service....all around friendly and great atmosphere...we'll be us More

by Hoovers Detail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Alvidrez
March 02, 2018

Oil change & tire rotation I had an 0800 AM appointment for my vehicle service. Employees great, waiting area great and I was back on the road by 0845. I drive 80 miles to have More

by Rancher Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
February 19, 2018

Purchased a new Buick Enclave! We thought we would begin shopping for a new vehicle and decided to stop by the Dealership to see which model might work best for us. Travis, Harry, T More

by Mike and Toni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Harry, Thomas, Freddie
February 02, 2018

Service on our Equinox Excellent. As always, Josh took great care of us and our vehicle in the service department. He is one of the great assets at Desert Sun - Roswell. More

by baba2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
January 29, 2018

Great Service - need CLEAN chairs! The service is superb! Josh is an awesome Service Manager! But really guys, have you seen the chairs we are expected to sit in while we are waiting??? More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
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