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Reliable Toyota

Springfield, MO

5.0
5,005 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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5,005 Reviews of Reliable Toyota

April 19, 2024

Our purchase of the new Camry was a pleasant experience because of Jack. He worked for us. More

by cheriepreuss
Recommend Dealer
Yes
Employees Worked With
Jack muenks
April 18, 2024

This place is amazing! Drew is literally the best we really enjoy working with him! Tons of fun and no pressure to buy. More

by Jme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
Apr 19, 2024 -

Reliable Toyota responded

Wow, that's fantastic to hear! We're absolutely thrilled that you had such an amazing experience at our dealership, and especially that Drew made it so enjoyable. We take pride in creating a fun and pressure-free environment for our customers, and it sounds like Drew hit the nail on the head! We'll be sure to pass your kind words on to Drew – he'll be delighted to hear he made such a positive impact on your visit. Thanks for choosing Reliable Toyota, and we hope to see you again soon!

April 18, 2024

Reliable Toyota helped me track down the exact Tundra I wanted. Made a deal happen and process was seamless. My sales rep Drew Stevenson was professional and communicated with me every step of the way. More

by AustinYeoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson
Apr 19, 2024 -

Reliable Toyota responded

Thank you so much for the fantastic review! We're thrilled to hear that Reliable Toyota was able to help you track down the exact Tundra you wanted. We understand how important it is to find the perfect vehicle, and it sounds like our team went above and beyond to make that happen. We're also delighted to hear that your sales rep, Drew Stevenson, was professional and kept you informed throughout the entire process. A seamless experience is exactly what we strive for, and it sounds like Drew played a key role in achieving that for you. We'll be sure to pass your kind words on to him! Congratulations on your new Tundra, and thanks again for choosing Reliable Toyota! We hope you enjoy your truck for many miles to come.

April 18, 2024

Very easy process and I love this car. Was just planning to do research, but found right car at the right price. Easy to talk to and answered all our questions!! More

by ann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Muenks
Apr 19, 2024 -

Reliable Toyota responded

That's fantastic to hear! We're thrilled you found the perfect car at the right price during your visit to our dealership, even though you were initially just planning to do some research. Finding the right car can be overwhelming, but it sounds like our team made the process easy and stress-free. We appreciate you mentioning that they were easy to talk to and answered all your questions! Open communication is important to us, and we're glad they exceeded your expectations. We're so happy you love your new car! Congratulations, and thanks again for choosing Reliable Toyota. We hope you enjoy it for many miles to come.

April 17, 2024

Jack Dugger and Todd W. was just awesome in helping us out and answering all the questions we had at the dealership. We ended up buying a S.U.V. Hats off to you both. More

by Cricket
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Dugger,Todd W.
Apr 19, 2024 -

Reliable Toyota responded

Thank you so much for the fantastic review! We're thrilled to hear that Jack Dugger and Todd W. were awesome in helping you find the perfect SUV and answering all your questions. We strive to provide exceptional customer service, and it sounds like Jack and Todd went above and beyond. We'll be sure to pass your kind words on to them – they'll be delighted to hear they made such a positive impact. Congratulations on your new SUV! We hope you enjoy it for many years to come. Please don't hesitate to reach out if you have any questions in the future. Thanks again for choosing us!

April 17, 2024

Jack Dugger was extremely friendly and helpful in getting us into our Highlander! Best experience ever! We are very happy! More

by steveewald24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Dugger and Noah Abram
Apr 18, 2024 -

Reliable Toyota responded

We're thrilled to hear your experience with us was the best ever! A huge part of that credit goes to Jack Dugger. We'll be sure to pass on your kind words about his friendliness and helpfulness in getting you into your new Highlander. Finding the perfect car and having a smooth buying process are what we strive for! We're so happy you're happy! The Highlander is a fantastic vehicle, and we know you'll enjoy it for many miles to come. Thanks again for choosing us!

April 16, 2024

This is my 5th Highlander and my salesperson was amazing. Michael Thompson took care of ordering my new SUV, kept me in the loop and assisted me with the close. Very thankful for Michael’s character, wisdom More

by ra4854
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Thompson
Apr 17, 2024 -

Reliable Toyota responded

Thank you for taking the time to leave this fantastic review, and congratulations on your fifth Highlander! That's a true testament to the quality and reliability of these outstanding SUVs. It sounds like Michael Thompson made all the difference in your experience. We're thrilled to hear he was amazing throughout the process, from ordering your new Highlander to keeping you informed and assisting with the finalization. At Reliable Toyota, we value salespeople like Michael who go the extra mile with character, wisdom, and genuine salesmanship. We'll be sure to pass on your kind words – he'll be delighted to hear it! Thanks again for choosing Reliable Toyota for your fifth Highlander! We appreciate your continued loyalty. Please don't hesitate to reach out to Michael or any of our team members if you have any questions or need anything at all in the future.

April 16, 2024

Jorden McClain, excellent salesman, easy to work with, extremely knowledgeable and courteous, absolutely no pressure, a pleasure to work with. More

by Dnrjus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McClain
Apr 17, 2024 -

Reliable Toyota responded

We're delighted to hear about your positive experience with Jordan McClain! It sounds like he embodied everything we aim for in our sales team – knowledgeable, courteous, and pressure-free. A pleasure to work with is the highest compliment, and we'll be sure to pass your kind words on to Jordan! Congratulations on your new car! We know you'll enjoy it. Please don't hesitate to reach out to Jordan or any of our team members if you have any questions or need anything at all in the future.

April 16, 2024

This is my 3rd or 4th time buying a car at Reliable and by far the best experience of them all. My salesman was knowledgeable and helpful and didn’t hard sell me at all. He went up and beyond by picking me More

by Susannemiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Clair
Apr 17, 2024 -

Reliable Toyota responded

Susanne, we are so glad to hear about your wonderful experience! However, we are concerned that your experience was only worthy of 2 stars. We would love to speak with you further to understand what we could have done to make your visit even better. Please reach out to our Marketing Manager, Lincoln Whisler, at 417-200-9993 as soon as possible. Thank you!

April 15, 2024

Clean and professional. Everyone was helpful and friendly. Robbie was great. I would recommend him to anyone. More

by Faithandjoy2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie
Apr 16, 2024 -

Reliable Toyota responded

Thank you for choosing us and leaving this terrific review! We take pride in maintaining a clean and professional environment, and it's fantastic to hear our team members were helpful and friendly throughout your visit. A big shout-out to Robbie for providing excellent service – we'll be sure to pass along your kind words. We appreciate you recommending him, and we hope to see you again soon!

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