As an former service manager, advisor, technician and sales associate I cannot believe this place is still open! The service department is so bad to customers. I experienced a customer come in and ask for details regarding an oil change. First off there was no vehicles in the bay's, second they told this "potential" customer that they could not do an oil change on her 6 Cyl vehicle and she would have to book an appointment at another day and it would take a minimum of an hour, which is bull! An oil change on a small 6cyl should not take more than 20 min and that includes a quick visual inspection of everything. Also they said it would start at a price of $45.99 plus tax. I was offering oil changes on all vehicles for $34.95 except for diesel and V8 or ones using full synthetic including a free wash!!! Also two advisors would not even acknowledge this customer and she had to wait for the one female advisor to finish before getting served.
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