Back

Ray Skillman Northeast Mazda - Service Center

Indianapolis, IN

not yet
rated
30 Reviews

30 Reviews of Ray Skillman Northeast Mazda - Service Center

Sort by
May 21, 2024

Original dealer of "bait & switch" estimate for tires. Last month I blew a tire. I prefer to take my vehicle to the dealership because they know what they're doing (or so I thought). I authorized a tire r More

by rowdykm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica in service.
May 27, 2022

Extremely please with me recent experience with Ray Skillman NorthEast mazda! Very friendly, and accommodating! More

by lwils
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Galyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Ray Skillman Northeast Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Ray Skillman Northeast Mazda Team

April 06, 2021

I was extremely pleased with my recent experience with this dealership. I had a special request that was granted and every person I dealt with was friendly, professional and did the utmost to make sure I More

by Condor6121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 12, 2021 -

Ray Skillman Northeast Mazda responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! - The Ray Skillman Northeast Mazda Team

April 04, 2021

We had a trainee help us. He did a very good job and was very friendly and personable. The oil change was done w/in the time quoted and was left clean. More

by jones1856@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember the names
Apr 07, 2021 -

Ray Skillman Northeast Mazda responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. - The Ray Skillman Northeast Mazda Team

April 01, 2021

Ray Skillman East worked me into the schedule today and quickly resolved a tire issue for my 1-week old car. The issue was not under warranty but they understood my concerns and had my car ready, good as n More

by Carol of Indy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 06, 2021 -

Ray Skillman Northeast Mazda responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Ray Skillman Northeast Mazda Team

March 31, 2021

Scheduling a breeze online. Service was friendly and helpful, price for service was fair. They caught a nail in our tire...pretty amazing find and timely as we were set to travel in the next few days. More

by jfoutty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Vargas
Apr 05, 2021 -

Ray Skillman Northeast Mazda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Ray Skillman Northeast Mazda Team

March 30, 2021

Ray Skillman Mazda East provided excellent and friendly service. I am very pleased with the service and the work was completed quickly. Thank you very much. More

by Shieldsrun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department-I don’t recall his name.
Apr 05, 2021 -

Ray Skillman Northeast Mazda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Ray Skillman Northeast Mazda Team

March 17, 2021

It was a great experience. The service personnel were positive and helpful. I am pleased with the work completed and the time it took to complete it. More

by Robert T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Vargas
Mar 22, 2021 -

Ray Skillman Northeast Mazda responded

Robert, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Ray Skillman Northeast Mazda Team

March 10, 2021

Great staff, friendly and reasonable, i felt very comfortable waiting during my oil change and felt welcomed by all the staff. i also met Bram Epstein from sales, and he was very nice and informative More

by bigemax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Ray Skillman Northeast Mazda responded

We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. - The Ray Skillman Northeast Mazda Team

February 19, 2021

Was taken of respectfully. Dustin was very pleasant and knew what he was dealing with. Took care of the problem in a satisfactory amount of time. More

by Kellycolleen4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin in Service
1