Ray Seraphin Ford

Tommy and Jason were fantastic. They made me feel comfortable and I love my car! They made me feel comfortable and I love my car! More

Bought a 54K Bronco which was over MSRP (I learned later dealerships are not allowed-to sell over MSRP) and 2 weeks later they call me up for more money saying they didn't charge enough on a "hidden fee" af dealerships are not allowed-to sell over MSRP) and 2 weeks later they call me up for more money saying they didn't charge enough on a "hidden fee" after they promised all fees are cover regardless if they are over or under. Lastly if i dont pay this fee they wont give me my plates. More

DO NOT RECOMMEND! Look at lynch Toyota or balise Toyota for reliable and honest cars. Recently bought a used car at ray seraphin ford. Within the first week, it broke Look at lynch Toyota or balise Toyota for reliable and honest cars. Recently bought a used car at ray seraphin ford. Within the first week, it broke down and needed to be towed after I was on the highway… it was terrifying. I believe that they knowingly sold us a car with transmission problems. They added a module to the car to “fix” the problem but the car keeps jumping and at this point will probably break down again. I have never had any issues with other dealerships. I recommend lynch Toyota in Manchester and balise Toyota in Massachusetts. I have bought numerous new cars at balise with excellent service and traded in a car for a used one at lynch Toyota and have never have a problem with it. I also had my cars serviced at lynch Toyota and they are transparent and fair. I only buy cars from dealerships because I thought that they at least have integrity. Not here at ray seraphin ford. Waiting for this car to keep breaking down while they have me for a car note. Please take your business elsewhere by learning from my mistake. Your time and wallet will thank you for it. More

Ed Welles and Bob Cerins were great! They did their best to keep us updated and didn’t try to rip us off. Buy cars from them for years and always great service!!! They did their best to keep us updated and didn’t try to rip us off. Buy cars from them for years and always great service!!! More

Everyone was very helpful and friendly . I originally went in a Monday to look at cars and drive away Tuesday in a 2022 Ford Escape with 5 miles on it . Very happy and will gladly refer frie I originally went in a Monday to look at cars and drive away Tuesday in a 2022 Ford Escape with 5 miles on it . Very happy and will gladly refer friends and family to go there !!! More

Very professional sales team. Excellent communication and very accommodating. I would recommend them to everyone! Excellent communication and very accommodating. I would recommend them to everyone! More

Purchased a new Ford Edge and couldn’t be happier with the sales and finance team that helped me. They were all very knowledgeable and informative the sales and finance team that helped me. They were all very knowledgeable and informative More

Lack of Professionalism Test drove F150 and advised salesman I was going to look at another F150 at a different dealership. I advised the pricing was better at the second de Test drove F150 and advised salesman I was going to look at another F150 at a different dealership. I advised the pricing was better at the second dealership but as I promised I communicated back with Serephin salesman asking if there was any wiggle room. To this date my only response has been crickets. A yes or no would have been appropriate and professional but they opted to ignoring …. not professional. More

Great job The Quick Lane service team have always done a great job on my vehicle. I have been going here for 10 plus years and have always received great servic The Quick Lane service team have always done a great job on my vehicle. I have been going here for 10 plus years and have always received great service. More

Ford Transit-250 Sales staff were very helpful and professional. The van needed to be equipped with shelves, cabinets and ladders. They made sure that was done to ou Sales staff were very helpful and professional. The van needed to be equipped with shelves, cabinets and ladders. They made sure that was done to our satisfaction. Our office is about 20 miles away from the dealership and they delivered the van and picked up the trade in. More