Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
RBM of Atlanta - Service Center
Atlanta, GA
151 Reviews
RBM of Atlanta Mercedes-Benz is committed to providing the level of service that you expect as a Mercedes-Benz owner. Following is an overview of what you can expect from a visit to our Service Department.
Arrival and Check-In
When you arrive, one of our valet staff will greet you and direct you to the reception area. Once inside, our staff will confirm your arrival and gather information about your needs. You will then be escorted to your Service Advisor’s office.
After determining your needs, your Service Advisor will discuss estimates, completion time, and any other relevant details. Please allow 15-45 minutes for this process, since we want to be very thorough. The detailed attention you receive during the check-in process will help ensure that we get all the information we need to do the job right the first time.
When Your Vehicle is Ready
When the work is done, we prefer to meet with you, go over all the work that we completed, and answer all your questions. However, we do offer alternatives for those times when you cannot pick up your vehicle during normal business hours. Ask your Service Advisor for details.
Read More
Hours
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Latest Reviews
April 23, 2024
Jordin Mendez brought a new battery to my car and
replaced it onsite.
He communicated very well with me about what time he would be there and asked questions in advance that helped determine if i wo
More
by bbh
Employees Worked With
Jordin Mendez, Jennifer
November 03, 2023
They have always provided me with excellent customer
service - and gone above and beyond my expectations!
More
by devonyac1
Employees Worked With
Jordin Mendez
February 06, 2023
Jordin of RBM Roadside did a fantastic job of installing
a new battery at my home.
Very courteous and helpful. Highly recommend!
More
by m2pssga
Employees Worked With
Jordin Mendez
Service Center Photos & Amenities
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- After Hours Drop-Off
- Service Pickup and Delivery
- Authorized Accessories Store
- Express Service
- Virtual Appointments
- Vehicle Sanitization
- Shuttle Service
- Television
- Valet Parking
