Quality Mazda by DiLorenzo

We had to replace a new CX-50 that was unfortunately totaled in an accident (not our fault). In trying to duplicate the car we lost, we wound up going to Quality in Albuquerque, even though it was a 40 totaled in an accident (not our fault). In trying to duplicate the car we lost, we wound up going to Quality in Albuquerque, even though it was a 400+ mile round-trip commute. That being said, both our sales rep Ben Vigil and Sales/Finance Manager Pavel Harbinsky made the trip more than worthwhile. Given the distance - and a number of phone calls - we were able to conclude ALL details of the sale over the phone; we only had to make the drive, sign on the line and get the keys. This was the absolute best car purchase process we have ever been through - and there have been a bunch. Especially given the circumstances, these folks bent over backwards to get the deal done on terms that worked out well for both us and for the dealership. There's a good reason these folks have been in business for 67 years and counting. Highly, highly recommended - 6 Stars on scale of 5! More

Wasn't planning to buy but wanted to look at new Mazda CX-5. Was met on the lot by Jordan, easy going guy, offered a test drive. He's a motorhead, like me, so our discussions were straightforward, no pres CX-5. Was met on the lot by Jordan, easy going guy, offered a test drive. He's a motorhead, like me, so our discussions were straightforward, no pressure or xx. They gave a fair trade-in on our Honda CRV and the deal was within out target price. The CX-5 actually sold itself and Jordan made the transaction easy and smooth. We also met sales manager Pavel, interesting guy with great personal stories. We were there a long time but didn't seem like it, didn't mind, we're retired. Anyway, drove off the lot in our new CX-5. Probably one of the smoothest transactions I've experienced in car buying. Bill&Sue K More

Pleased with the service. Daniel went well beyond my expectations. I've gone back several times for routine service and each time I came back with a smile on my face. Daniel went well beyond my expectations. I've gone back several times for routine service and each time I came back with a smile on my face. More

Way above and way beyond! If you're in the market for a car don't go anywhere else! This dealership, especially Ben Vigil, will go above and beyond for you! My wife and I we'r If you're in the market for a car don't go anywhere else! This dealership, especially Ben Vigil, will go above and beyond for you! My wife and I we're traveling through NM when our car's engine let loose outside of Grants. The Sales Manager(?) Worked during his vacation to quickly get the deal together and Ben or salesman drove from Albuquerque all the way to Grants, to get us our new car that was in addition, a great deal. Dealerships and Sales people just aren't like this anymore, except for here. We live out of state but if we ever need another vehicle, we will travel to Quality Mazda to get it! Again, thank you Ben, we are forever grateful! More

Had a quick and efficient oil change. Timely courteous. Six more words. Six more words. Timely courteous. Six more words. Six more words. More

Good experience at this dealership. First time to take my vehicle in for service here. Will go back again. First time to take my vehicle in for service here. Will go back again. More

Very happy with dealership and service department. Service has been reasonably priced with no upsale pressure. Service has been reasonably priced with no upsale pressure. More

I have an older Miata that comes up with weird issues and Quality does an incredible job resolving them! Quality does an incredible job resolving them! More

I am very pleased with the service that I received on my PT Cruiser and would return again as I have since 2002. PT Cruiser and would return again as I have since 2002. More