Priority Nissan Mazda Tyson's Corner

We went in this past weekend to purchase a CPO Mazda which we had seen and were working with Trent. Trent was great at his customer service skills and we told them exactly what we were looking for. The which we had seen and were working with Trent. Trent was great at his customer service skills and we told them exactly what we were looking for. The Sales Manager "T" had stepped in as well and was very courteous and polite, which we appreciated. We explained to them the term we were looking for, the APR that we anticipated and what we would be placing as a down payment. Everything was great until the GM came. While I did not get their name, it was a very uncomfortable conversation and made us want to look elsewhere. It came to a point where they asked "what are you trying to accomplish today", which we told both Trent and T previously. At the end, the GM just tossed the worksheet which was created for us on Trent's desk (to me, this was insulting) and walked away, not to mention what we had perceived as speaking behind our backs on the way out. Needless to say, we went to another Mazda dealership where we received respect from the entire team there, even after closing hours. More

We went in this past weekend to purchase a CPO Mazda which we had seen and were working with Trent. Trent was great at his customer service skills and we told them exactly what we were looking for. The which we had seen and were working with Trent. Trent was great at his customer service skills and we told them exactly what we were looking for. The Sales Manager "T" had stepped in as well and was very courteous and polite, which we appreciated. We explained to them the term we were looking for, the APR that we anticipated and what we would be placing as a down payment. Everything was great until the GM came. While I did not get their name, it was a very uncomfortable conversation and made us want to look elsewhere. It came to a point where they asked "what are you trying to accomplish today", which we told both Trent and T previously. At the end, the GM just tossed the worksheet which was created for us on Trent's desk (to me, this was insulting) and walked away, not to mention what we had perceived as speaking behind our backs on the way out. Needless to say, we went to another Mazda dealership where we received respect from the entire team there, even after closing hours. More

Very polite and helpful, even though I did not have an appointment they were pleased to fit me into their days schedule. appointment they were pleased to fit me into their days schedule. More

I had a serious corrosion problem with the exhaust and muffler system on my car that I purchased from Priority just one year ago. I reached out out to Tony, sharing photos of the issue. I was so impressed muffler system on my car that I purchased from Priority just one year ago. I reached out out to Tony, sharing photos of the issue. I was so impressed (and relieved) by how Tony took immediate responsibility and action to fix the problem. The customer service he and his team provided is none I've ever experienced with a dealership (or most businesses these days)!! Thank you, Tony, Donna and the service department! (PS - my neighbors also thank you for removing the noisy muffler!). More

I was impressed with the kind hospitality. Today's experience was a great pleasure for me. I would like to recommend this place to others. Today's experience was a great pleasure for me. I would like to recommend this place to others. More

Priority has always provided great service and regular maintenance for my car. The service department is efficient, speedy, and courteous. Recently Mauricio was extremely helpful in facilitating a neede maintenance for my car. The service department is efficient, speedy, and courteous. Recently Mauricio was extremely helpful in facilitating a needed repair. More

Micheala was very professional and very helpful. We did not have an appointment the wait was 3-4 hours for service. She arranged for the shuttle to bring us home to take care of home business whilst We did not have an appointment the wait was 3-4 hours for service. She arranged for the shuttle to bring us home to take care of home business whilst our car was in line for service, More

Friendly and efficient staff, multiple waiting options including private areas wish they would vacuum the car including private areas wish they would vacuum the car More

The Carlo and the staff are professional, helpful, honest and extremely accommodating. Priority coverages for life are a great perk. and extremely accommodating. Priority coverages for life are a great perk. More

Professional service provided by Brandan. No games- just excellent selection of inventory and a quick tidy purchase. No games. Just outstanding service. Thank you! No games- just excellent selection of inventory and a quick tidy purchase. No games. Just outstanding service. Thank you! More