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Priority Honda Roanoke - Service Center

Roanoke, VA

4.7
379 Reviews

380 Reviews of Priority Honda Roanoke - Service Center

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June 09, 2024

Service was very good I appreciated that very much the ride home was very helpful More

by pgjj1628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Pleasant and responsive service associates. They take good care of the car.Thank you very much More

by FULLERPREACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Jennifer is great! She was friendly and helped me get credit from Sunbit so I could put the needed filters in my car. More

by KRMUNDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Always polite and courteous. Their service is always completed in a timely manner. They also answer any questions we might have. More

by JACK_CASSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

They did a diagnostic test on our 2019 crv that had to be towed there on a Friday. They couldn't get an error code on Tuesday after it sat 4 days. Said it's running now but we still don't know what happene More

by SCHUE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Tucker
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

I was pleased with the efficiency and courtesy rended by all. Will continue to go back. More

by dorisunderwood91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Always courteous and helpful! I have never had a bad experience with anyone at PRIORITY HONDA! More

by smepugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Pimlott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Jennifer was very friendly and helpful. The check in process was quick and service was fast. More

by smithsa231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jennifer met your expectations. Thank you again for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

June 07, 2024

Very pleasant and efficient service. They helped arrange a ride back to the service station and communicated clearly. More

by jason.foerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

Thank you, Jason, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Neal Young NealYoung@lithia.com

June 07, 2024

This dealership has been responsive to my requests in a friendly, cooperative, and workable manner. More

by gshash11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

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